PC not booting

baardie · 21 Dec 2019 at 05:43

Hey all,

Bought a few parts from here and built it but is doesn't seem to be booting up.

My h100i spins up, fans on case turn on, can feel hdd vibrating but the gpu fan doesn't turn on but the leds in the gpu turn on.

I bought these new:
iCue 220T Case
Corsair Hydro Series H100i Platinum SE
Patriot Viper Steel 32GB (2x16GB) DDR4 PC4-25600C16 3200MHz
Bitfenix Whisper M Series 850W 80 Plus Gold Modular Power Supply
AMD Ryzen 9 3900X Twelve Core
Gigabyte X570 GAMING X

And I brought over my existing SSD and HDD and my GPU (RX VEGA 56) from my older build which was working perfectly. I will try again in the morning to see if it still works in my old build.

Does anyone have any ideas what's going on? No boot sounds, mobo doesn't have status or lights to tell whats going on to troubleshoot which sucks.

Tried uplugging each item but same result each time. Hoping it's not something faulty that came like the PSU or mobo :<

baardie · 21 Dec 2019 at 17:11

Update: GPU still works in other computer, going to try undo everything and try build it outside the case

baardie · 21 Dec 2019 at 17:38

wookiee87 said:
that dosnt sound good for you msi mobo, dont be supprised it could be doa, like i said earlier had very similar problems with my frends build and it turned out to be a dead mobo, sucks this close to christmas if it is

Built it outside of the case and still no response from the GPU =( what makes it worse is that it's actually getting warm,same with cpu

Noticed that my psu mobo cable is a bit wonged out that looks like it got twisted when it got made but don't know if it's supposed to be like that

baardie · 21 Dec 2019 at 17:43

View attachment G2oEEii.jpg

baardie · 21 Dec 2019 at 17:47

wookiee87 said:
to clarify you picture the end you are shwoing, please tell me you're pluging that into the psu side and NOT the mobo side?

Yes haha, that's plugged into the PSU

baardie · 21 Dec 2019 at 17:53

wookiee87 said:
good good XD, if not big problems, you mentined wonged out, sorry but what do you mean by this?

PSU cable just doesn't look right, in the picture you can see that it's all crossed over n stuff never had a psu motherboard cable that looked like that before thats all haha

Hoping it's just a doa mobo at least then I can stop worrying

baardie · 21 Dec 2019 at 18:09

I plugged in some USB stuff

wookiee87 said:
have you checked which slots your ram is in? usally slot 2 and 4 will alow the pc to boot, if you put then into 1 and 3 the computer wont post as the cpu can't detect any ram, fans will spin at full speed until power down

Just swapped them to 2&4 still nothing, I also plugged in a usb webcam to see if the light would come on and it flicked for a split second then just didn't turn on so i'm assuming my mobo is just faulty

baardie · 21 Dec 2019 at 18:16

wookiee87 said:
if you have no joy with the ram in the correct slots i'd say its a bad mobo, you could look at gigabyte options they have some pretty good deals plus they have a rep on the forums if anything goes wrong (GIGAman) i think.

asus are a good choice too but you will pay a bit for mobo's

edit

what is the exact model of your motherboard?

Gigabyte X570 GAMING X (AMD AM4) DDR4 X570 Chipset ATX Motherboard
Revision 1.0
MB-57X-GI

baardie · 21 Dec 2019 at 18:21

wookiee87 said:
god dam it i need to read the specs you have a gigabyte mobo doh!, specsavers i think

Gaming X similar to MSI haha, I just looked up the mobo and it seems a lot of the same issue is popping up sadly and all were doa

edit:

should have looked at reviews it looks like a load of people have a similar issue of just not booting

baardie · 21 Dec 2019 at 18:45

wookiee87 said:
It'll be bad luck if so but best option is to pack up the mobo and get it ready for return, if bought from ocuk they will test it to be sure and if doa you can have a second one or opt for a refund, i said above asus would be good yes they are expensive but i've had no problems with any asus board i've had intel or amd

May have found the issue. Bearing in mind, they sent me my cpu on a small white box with foam, is it possible to bend them back ;~;

baardie · 21 Dec 2019 at 18:46

Just realised how bad my phone quality is

baardie · 21 Dec 2019 at 18:53

wookiee87 said:
oh crap yeah that will case all kinds of problems, you can bend them back but you have to be extremily careful, too rough and you kill the cpu (snap off the pins), take your time and dont rush! use plenty of light to see what your doing, bend back each pin sepratly and dont slip

Going to go to the shop to try get some extremely small tweezers or something similar

baardie · 21 Dec 2019 at 19:15

wookiee87 said:
out of intrest how many pins are bent out of aligment?

this video will help no end

https://www.youtube.com/watch?v=PKbFNLiAILg

the first 2 near the golden triangle, I was watching that video haha

baardie · 21 Dec 2019 at 19:52

wookiee87 said:
lol if its only in one corner take your time and bend them back and before you install the cpu again check it's lined up correctly, you may not have alligned it up corectly first time around, ther should be a gold triangle on the cpu and a triangle on the socket make sure they line up and try the cpu, it wont need any force to install it should just drop in

Sadly still nothing happens, pins are all back to being straight too and it fitted perfectly aaah

baardie · 21 Dec 2019 at 20:37

FIXED. It turns out the mobo just had a manufacturing fault because the socket had 2 holes that had a layer of plastic on top which is why the cpu pins bent, cut open a tiny hole enough for the pins and voila, gpu spins up time to test it some more

I only noticed it because I used my macro lense on my camera on both the pins and the mobo to see why it wasn't fitting properly