PC not detecting keyboard

samz2010 · 28 Feb 2011 at 19:22

I have put my new rig together and it is running fine, I inserted the windows 7CD and it goes to the installation screen where i enter my language etc, but my keyboard is not being detected no matter what USB slot I put it into; my mouse is being detected kind of as the LED on it is lighting up.

Is this a problem with my motherboard/keyboard?

Brian8bit · 28 Feb 2011 at 19:25

If you've tried every USB port, it sounds like it's the keyboard. Do you have another USB keyboard you can use to test?

samz2010 · 28 Feb 2011 at 19:28

Yes but it's wireless, and it does not connect either. However this keyboard does connect to my other PC without any issues.

I have empty usb slots at the bottom of my motherboard, but no cables to fit.

really stuck here.

Jupiter · 28 Feb 2011 at 19:30

Try using a different keyboard with the computer if you have one

jimmy321 · 28 Feb 2011 at 19:32

Can you use it to get in to the BIOS, have you selected use USB keyboard if the option is there?

samz2010 · 28 Feb 2011 at 20:05

I have got it working in the BIOS, but when I get to the windows installation screen it stops working, i'll have a look for a USB option in the BIOS. wouuld be great if you could direct me and tell me what it's under.

samz2010 · 28 Feb 2011 at 20:07

Ok, I changed some option that was to do with USB which was disabled to enabled and it still freezes once i get to the installation screen.

PhillyDee · 28 Feb 2011 at 20:18

Sounds like it is connected to a USB3 socket (Which windows cannot access before drivers are installed. Can you try another board?

samz2010 · 28 Feb 2011 at 20:26

When you say a new board do you mean another usb slot at the front or something? sorry bit of an amatuer at this.

Swordfish · 28 Feb 2011 at 20:28

As said above, make sure that you have the keyboard plugged into a USB2 socket and that USB (Legacy/Keyboard) support is enabled in the BIOS. You should have no problems after that.

samz2010 · 28 Feb 2011 at 20:29

found out people are having problems with windows 7 installation with this optical drive

reviews here; http://www.overclockers.co.uk/showproduct.php?prodid=CD-099-SA&tool=3

do you think this could be the problem? basically the keyboard works fine in the bios etc when i boot the PC up but as soon as the installation screen loads the keyboard just dies

jimmy321 · 28 Feb 2011 at 20:34

The option in the BIOS will be under 'Intergrated Peripherals' or simular menu depending on the BIOS type/version.

1Day · 28 Feb 2011 at 20:36

Use a PS/2 connector/adaptor until you have the drivers for the USB device installed in Win7.

samz2010 · 28 Feb 2011 at 20:38

The keyboards only work and let me get to the BIOs in the 3.0 slots, im thinking i've wired my mobo wrong? i still have usb 2 and usb 3 slots empty on it.

samz2010 · 28 Feb 2011 at 22:08

you sure a ps/2 connector will work?

CrimeWave · 1 Mar 2011 at 02:02

I'm not too clued up on tech stuff these days but I had this problem years ago and it was something to do with the keyboard key encryption? I needed to borrow a bog standard keyboard and install the software for the keyboard that didn't work, which was also wireless, mess around with the encryption? ( or whatever it is) settings and voila.

anuraj · 1 Mar 2011 at 07:42

http://www.samsungodd.com/eng/
Try that and then press live update program and download.

samz2010 · 1 Mar 2011 at 09:40

I tried a cd drive from my old compter which was made by sony, it still disconnected the kyboard along installation.

samz2010 · 1 Mar 2011 at 23:46

bump, ;(