PC randomly freezing and won't boot for a few minutes.

[kfgpu]

Whilst playing games my PC will randomly just freeze and I can't do any actions and I am forced to shut down my PC.

When my PC shuts down I can't start my PC again for another few minutes as many times as I press the power button nothing happens.. the first time I press it might make like a clicking noise and than after that it won't even do that and I wait a few minutes and it boots again..

I saw that my 3000MHZ XMP profile could not be enabled without crashing after bios so I tried new ram and XMP worked again and it was all fine for 24 hours until I started to play destiny 2 for about 30-45 minutes and it completely froze again and would not boot again at all.

My system specs are:
i7 8700
Asrock Z390m Pro4
2x8GB Corsaisr 3000MHZ
Asus RTX 2070

Update: ran heaven benchmark for over an hour with zero issues and GPU temps at 65c max.

Ram memtest for two hours with XMP enabled and I got zero memory error's.

I would like to say though that when I was shutting my pc down to memtest my pc had issues starting back up and a few times I heard a clicking noise and than it took a few power button preesses for it to start but my GPU power light was always on..



Update 2:

So I tried running OCCT 3D test on my 2070 again and you can clearly see the issue I am having here where my PC is completely frozen with OCCT running in background and you can see my temps are low and the weird issue where my PC won't boot up for a few minutes again.. Please any help

https://streamable.com/g4n9xy

 

[kfgpu]

anyone?

 

[kfgpu]

Sounds heat related, have monitored temps at time of crash?

I just went out shopping for an hour and ran heavenbench and when I came back it was still running and my 2070 was sitting at around 63-65C after and the FPS was normal so I assume I can cancel out the GPU if it managed to do it for that long without issue? The weird thing is that I ran OCCT 3d last night and it crashed within 5 minutes and I have also ran OCCT to max my CPU and it reaches around 75C max without crashing.

Could it be a mix of the GPU and CPU being used to the max in some games that there is a power issue? I really have no idea what the issue is and its stressing me out.

 

[kfgpu]

What PSU do you have?

Coolermaster V650S

 

[kfgpu]

As plasmahal said above, it sounds like a heat issue as it won't start until it's cooled down. I would check all the psu connections making sure they are plugged in all the way.

Ok I will do that, would you say its a CPU heat issue or motherboard considering I just ran heaven benchmark for a solid hour and my GPU sat at 65C? Could it even be a power supply heat issue?

Also I would like to say that when it crashes it doesn't shut down at all but my monitors just freeze on whatever I was doing and I am forced to shut it down with the button. A few times it has started right away but most of the time it takes a few minutes to even start.

 

[kfgpu]

As above check the cpu cooler as well. Have a feel of the PSU to see if it is getting warm.

sounds so much like a cpu heat issue. Take off your cooler, reapply paste and see what happens. I bet one corner of the chip is not seated properly.

I will do that, I just wonder why it would start suddenly because I have been running this PC in this exact configuration for about 12 months now without issue.

 

[kfgpu]

Have your tried running a memtest on the ram? Do the freezes happen if memory is left stock without XMP enabled?

Yes it happened on my old memory with and without XMP enabled and the memory I have had in for the past few days is a new 2x8GB kit so unless I have been extremely unlucky with 4 bad sticks of ram I am not sure?

 

[kfgpu]

Updating the bios on the motherboard can help with issues , what version to you have ?

Version P4.30 on my Asrock Z390M and on the website that is the latest bios

 

[kfgpu]

Update: ran heaven benchmark for over an hour with zero issues and GPU temps at 65c max.

Ram memtest for two hours with XMP enabled and I got zero memory error's.

I would like to say though that when I was shutting my pc down to memtest my pc had issues starting back up and a few times I heard a clicking noise and than it took a few power button preesses for it to start but my GPU power light was always on..

I hope someone can help because I am so lost. I am getting new thermal paste for CPU Friday but like I said it had the weird power on issue before memtest and my CPU was more or less idle on windows prior

 

[kfgpu]

Long shot ideas:
Are you using a hdd and is the clicking coming from near there?
Do all your fans spin when trying to boot? Particularly the CPU fan? Are they free of dust?
Try unplugging your cpu fan and plugging it back in again.
Can't imagine it'd be likely to be ram, but it isn't difficult to reseat it just in case.

I am using 3 SSD's.. I am not sure if the fans even have time to spin.. the clicking noise sounds like its coming from the bottom of my case where I have no fans either.

I just started my PC up again after the memtest and ran heavenbenchmark again for 20 mins and again no issues so I am pretty sure its not RAM/GPU related for now.

I am starting to feel like its either a PSU or motherboard issue considering the amount of times that my XMP profile had reset to off a few days ago and this clicking noise and the booting issues.. And yes I have plugged in the CPU Fan,Mobo power and CPU power in and out again.

 

[kfgpu]

You could probably (carefully) use the paperclip method to check the psu which might help you further

I will do that when I am replacing my CPU paste as well then, the thing is that I am currently on my PC and when I do anything that does not involve heavy workloads it seems to run fine... heck I have been simming FM21 for the past 1-2 hours and playing it just fine which is why I am so baffled.

 

[kfgpu]

So I tried running OCCT 3D test on my 2070 again and you can clearly see the issue I am having here where my PC is completely frozen with OCCT running in background and you can see my temps are low and the weird issue where my PC won't boot up for a few minutes again.. Please any help

https://streamable.com/g4n9xy

Restarted it after this and ran OCCT GPU for around 20 mins without issue than went on to playing Destiny 2 and it happened again as you can see here

https://streamable.com/6x7jpv

 

[kfgpu]

Still happening even like the two videos I posted

 

[kfgpu]

Been thinking about this today... Have you got a spare psu you could test with? If your temps are always reasonable then it could be a sign of your psu beginning to fail.

What PSU do you have, and how old is it?

I have a Coolermaster V650S and iits a few years old but I only started to use it properly in the last 18 months or so.. I have a new PSU coming either tommorow or Satuday to test that but if it still happens after that I really have no idea what to do .. I installed windows on one of my other SSD's and installed newest nvidia drivers on it today and it crashed when I was using OCCT GPU test after about 5-10minutes even on a fresh install and different ssd.

 

[kfgpu]

Is that PSU plugged into a surge protector?
PSUs do eventually fail and I do suspect yours is an issue, but I suppose we'll find that out soon enough!

Ye its plugged into an extension surge protector that quite a few years old and will also be getting replaced on Saturday by a new one just incase the small chance that was an issue.

I have a similar issue to you, I'm not entirely sure what the problem is, but I figured it might be heat issues like the others have said. So I've made sure my PC is well ventilated, I removed the front cover from the case, I've put on a customer fan curve for my graphics card, I've sped up the case fans and touch wood I haven't had an freezes or crashes yet. Though I'm still not sure exactly it is a heat issue, I think it could an issue with a USB device(Wacom Tablet), or the PSU. Stuff like this is really hard to diagnose, best of luck to you.

I don't think mine is a heat issue because I have run heaven for an hour and my GPU peakead at 65c and my CPU peaks at like 70-75C in OCCT test.. you can see in one of my videos that they are both barley above 65C at the time of the crash.. for USB the only two things I have plugged in is my Corsair k70 keyboard and my Razer viper wireless reciever.

I also have my CPU and Chais fans (3 intake and 1 exhaust) running at high performance in the bios.

 

[kfgpu]

Another update: My PSU has arrived but it came late so I will be putting that in tomorrow.

My PC had been on over 24 hours without issue and I was watching streams and even played a few games of league of legends without any issue.. I went to play Football manager 21 with my friends on discord and the second I loaded into a match my whole PC frooze again and would not start for a good 5-10 minutes. I changed the plug it was plugged into on my plug extention and it booted but I am not sure if that is relevant because it always seems to boot fine after 5-10minutes.

Tomorrow I will try the new PSU and if that doesn't work I will assume its the CPU/MOBO

 

[kfgpu]

New PSU installed, its actually the Fractal Design ION+ Platinium not a seasonic but from reviews its just as good and a very very solid PSU.

The first thing I tested with my new PSU was whether my PC could turn on and off normally and it is doing that fine.. I added all my components + my GPU and my PC starts and turns off just fine where as before it would take multiple attempts to even boot.

The real test now is to wait around a day and see if it crashes during gaming etc, I just ran heaven benchmark with no issues and my GPU was running at a max of 60C so all seems good so far but even on my old PSU it would still run it just fine sometimes..

I really hope this PSU changed has fixed it and the fact that it boots properly now without having to press the power button 10 times is a good sign.. also the clicking noise that I talked about has good away so that was 100% my PSU as well.