Pc randomly turns off and have to unplug to turn back on.

BeerMonkey · 20 Jul 2013 at 00:00

As title says, Just built a new pc for a friend. It crashes every time we try to play a game. We are able to play for a while then it will randomly crash.
The only way to turn the pc back on is to unplug the power cord and plug it back in.

The specs are:
AMD FX8350
ASRock Extreme 3
8Gb DDR3 ram
ATi 7850 2gb
Akasa Venom 750w PSU

He bought an after market heat sink as well but it couldn't cool the processor so I initially thought it was that but after installing the stock cooler, which keeps it around 56c when running a game, we are still having the problem.

Any help or advice would be gladly recieved

Thanks

teppic · 20 Jul 2013 at 00:31

Is it this board?

http://www.overclockers.co.uk/showproduct.php?prodid=MB-060-AK&groupid=701&catid=1903&subcat=2046

That one should be fine. The reason I ask is that cheap FX boards cannot handle an 8350.

It's difficult to say otherwise. Does it crash if you run a stress test with something that doesn't use the graphics card? e.g. Prime95. Or is it only games? Have you monitored GPU temps while playing games?

maklabouhlel · 20 Jul 2013 at 00:42

Could be PSU issue?

CaptainRAVE · 20 Jul 2013 at 06:18

Sounds like a PSU issue if it just switches off.

You don't get a blue screen or anything similar?

Are any parts overclocked?

Idleman · 20 Jul 2013 at 06:46

This is the second thread I have read in the last week and both with similar problem. Common denominater, Akasa Venom 750w PSU. Coincidence?

cjbagnall · 20 Jul 2013 at 06:56

It could be your PSU, is the motherboards bios the latest version?, if not try updating its bios first.

BeerMonkey · 21 Jul 2013 at 21:30

Hey guys thanks for the response. I was thinking PSU as i have to unplug to get it back on.
So far it only happens when playing CS:GO.
I'm going to try the PSU in my pc see if it crashes mine. If it doesn't does tho could that just be down to my pc not drawing as much power?

Thanks for the help

maklabouhlel · 23 Jul 2013 at 03:14

BeerMonkey said:
Hey guys thanks for the response. I was thinking PSU as i have to unplug to get it back on.
So far it only happens when playing CS:GO.
I'm going to try the PSU in my pc see if it crashes mine. If it doesn't does tho could that just be down to my pc not drawing as much power?

Thanks for the help

Any luck?