PC Won't shut down

Behemoth · 3 May 2006 at 11:18

Got a work colleagues PC here, Duron 950, 512 meg of ram, Windows XP home and when you tell it o turn off it doesn't do it automatically, just wondering if anyone knows of a fix so I can sort this out ?? very annoying as I really don't want to do a new install of Windows if I can help it as her daughter has got a lot of school work on there. I've been promising to sort this machine out for them for the last few motnhs, I'm a bit annoyed with myself really for leaving them with a PC thats not 100% (to be fair the last time I fixed it it was working perfectly and they installed something on it and it hasn't been right again since)

Any idea ?? I know this is a common issue with XP.

Smithy · 3 May 2006 at 11:31

what do you mean automaticaly? You go Start -> Turn off computer -> Turn off, then what happens?

If you mean your getting the 'It is now safe to switch off your cimputer screen' then you need to do this;

1. Click Start, click Control Panel, and then double-click Power Options.

Note If you are using Windows XP, click Switch to Classic View in Control Panel to more easily follow these steps.
2. Click the APM tab.

Note If you are using multiple monitors, the APM tab may not be available.
3. Select Enable Advanced Power Management Support, and then click OK.

If thats not your problem then you need to explain better.

Behemoth · 3 May 2006 at 11:45

Yeah sorry should have said, but basically, Start > Turn Off COmputer > Turnoff

I get "It is now safe to run off you computer" Message

Looked in power options, there is no option to turn on Advanced Power Management. I've got hold of a registry fix for it but that doesn't work either.

id10T_error · 3 May 2006 at 12:08

You have to go to System Properties --> Hardware --> Device manager, click on View --> Show Hidden Device, you will see the "NT ATM legacy support" by right clicking on it and activate the NT ATM legacy interface node.

div0 · 3 May 2006 at 13:22

Aren't some mobo's incapable of automatically shutting down?

The_KiD · 3 May 2006 at 13:38

If you dont have an ATX mobo (i.e. if the pc is very old) then there is nothing you can do with it AFAIK.