PC Won't update.... (Win XP)

Caporegime
Joined
25 Nov 2004
Posts
26,022
Location
On the road....
Any ideas?

My Dads PC will not update XP no matter how I try to do it, automatic, manual whatever settings I try simply returns a failed to update message. :(

He's a little concerned that he's not getting any security updates etc, and as he uses the PC for shopping on line I see his concern.

Is there any way to force XP to update itself? I have even copied SP3 from my PC to his and tried to run that, it failed also.

Is it re-format time? (seems daft to do so tbh, other than this issue, his pC works fine!)

Its an HP iMedia 1959 - Pentium D 950, 2GB RAM Win XP Home etc.
 
Have you tried restarting the autoupdate service? Instructions from microsoft website below:

1. Stop the Automatic Updates service. To do this, follow these steps:
a. Click Start, click Run, type cmd, and then click OK.
b. At the command prompt, type the following command, and then press ENTER:

net stop wuauserv

2. Register the Wups2.dll file. To do this, follow these steps:
a. At the command prompt, type the following command, and then press ENTER:

regsvr32 %windir%\system32\wups2.dll

Note For a computer that is running Windows XP Professional x64 Edition, type the following command, and then press ENTER:

regsvr32 %windir%\syswow64\wups2.dll

b. Click OK on each verification message that you receive.
3. Start the Automatic Updates service. To do this, type the following command at the command prompt, and then press ENTER:

net start wuauserv

4. Exit the command prompt. To do this type exit, and then press ENTER.
 
The Wufix automated fix on that page contains the wups2.dll registration above and also registers other dll's involved with the auto update process, I would give that a try next.
 
You could try using FireFox and browsing to: http://windizupdate.com/

It's not as comprehensive as MS Update, but it might kick-start WU.

Also try

wuauclt /resetauthorization
then
wuauclt /detectnow

From a cmd prompt. Have a look in c:\windows\windowsupdate.log for what could be causing the problem.
 
Well, I've followed all of the posted links, and at least managed to get SP3 installed & working.

Alas, on return to Windows update (taskbar telling me updates are ready to install) I still get a failed to install error! :(
 
Check the date and time are correct on the computer.

Also you could try deleting the downloads in case they are corrupted so that the update service can start fresh. Instructions from Microsoft website:

1. Click Start, click Run, type services.msc, and then click OK.
2. In the Services (Local) pane, right-click Automatic Updates, and then click Stop.
3. Minimize the Services (local) window.
4. Select all the contents of the Windows distribution folder, and then delete them.

Note By default, the Windows distribution folder is located in the drive:\Windows\SoftwareDistribution folder. In this location, drive is a placeholder for the drive where Windows is installed.
5. Make sure that the Windows distribution folder is empty, and then maximize the Services (local) window.
6. In the Services (Local) pane, right-click Automatic Updates, and then click Start.
7. Restart the computer, and then run Windows Update again.
 
Check the date and time are correct on the computer.

Also you could try deleting the downloads in case they are corrupted so that the update service can start fresh. Instructions from Microsoft website:

Thanks for that, I'll give it a try next time I'm over at his place, sp3 seems stable enough & its more uptodate than he was I suppose.

Ran Spybot & the like & found no issues, so his system seems clean.

I'll be back to this thread later in the week. Cheers. :)
 
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