PLEASE DON'T HATE ME.
The envitable has happened. TLDR, the container was moved off quay into the rail terminal at some point overnight, meaning it couldn't be collected for delivery this afternoon as planned. This is 100% our forwarders fault and has resulted in some very stern words and ultimately a business decision to look elsewhere for our future freight requirements. They have promised a delivery on Monday 17th at 10am, but honestly, I don't want to guarantee you that it'll be the case, because I have lost all trust in their ability to deliver on what they've promised. I am really sorry about this, and I'm completely gutted that people will not be getting their Evolv X as planned.
I am actually on holiday after today for two weeks, but I'll have a look on my emails before I fly on Monday to make sure the container has arrived and try and update you. If it's any consolation, the case is worth the wait, I can at least promise you that. Both Sam in sales and others are aware of the situation and will monitor it in my absence. If you've upgraded to Saturday delivery, you should be receiving an email to confirm we'll move you back to next day delivery to avoid any further delays. Hopefully they'll be a happy conclusion to this saga on Monday!