Phanteks RMA contact

henson0115 said:
my revolt pro died a while back, if you brought it from ocuk, phanteks told me to contact ocuk and they delt with it. althougth i did email ocuk the email from phanteks with them asking me to contact ocuk ps i emailed the phanteks usa email
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I assumed that might be the response I was going to get from them since ocuk are now their new UK distributor but not heard anything from phanteks at all.
 
I'll be honest, I'd be happy with a similar value/spec replacement. Dual system was more of a headache than it was worth n I have no intention of doing it again. Just a shame it murder suicided my 6800xt when it died.
 
uberjuba said:
I'll be honest, I'd be happy with a similar value/spec replacement. Dual system was more of a headache than it was worth n I have no intention of doing it again. Just a shame it murder suicided my 6800xt when it died.
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sorry missed that bit about your gpu, mention it in the email/contact i would have thought if the psu killed the gpu it should be covered
 
WARburton said:
ive only ever used Phanteks RMA once and ocuk gave me the UK service center email.
it did take then about 48hr to contact me. but that was about 2009

do they even have a UK center anymore
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the uk one was amazing when i used it, but i think you are right i think its gone and only the us one hence ocuk dealing with it :)
 
Yeah I'm not sure tbh, but I'll definitely mention it. Was not cheap cos I bought during the great GPU drought of '21
 
If you want them to replace the gpu as well I doubt if you will get any joy from Currys, they probably won't be interested anyway as it's over a year old and will tell you to go through Phanteks.
 
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