Phone Insurance

Soldato
Joined
18 Oct 2002
Posts
12,946
Quite simply, who do you use, and how much do you pay for what cover?

Considering what to get for my iPhone 4S, never bothered with this current phone, but worth considering I thought...
 
£13 a month for a joint Co-op bank account that includes phone insurance, breakdown cover and travel insurance amongst other things.
 
Either do it with your bank or your home insurance company. Dedicated phone insurance is hilariously expensive on its own.
 
I pay about £7 a month with Geek Squad for my iPhone 4S 32GB, and £5 for my Blackberry Bold 9900. Main benefit is that once I make my claim in the store, if they have the handset in stock, I'll get a replacement right away, or they provide a next day home delivery service. I don't think I could live without my smartphone for up to 28 days while I wait for a cheque!
 
Through my bank but since I work for the bank I get my benefits for £2.50 p/m :D Can't beat it really ;)

I would tend to get any package through my bank simply for the breakdown/world wide travel and mobile insurance...things I will no doubt need/use.

Some people paying up to £15 a month really need to get their heads checked. By the time your 24 month contract is over you've more than paid for a replacement phone never mind the excess, and heck you might even NOT use your insurance.
 
I pay about £7 a month with Geek Squad for my iPhone 4S 32GB, and £5 for my Blackberry Bold 9900. Main benefit is that once I make my claim in the store, if they have the handset in stock, I'll get a replacement right away, or they provide a next day home delivery service. I don't think I could live without my smartphone for up to 28 days while I wait for a cheque!

Have you ever had to make a claim?
Reason I ask is that the claims and promises made are never the reality so just wondering if you have ever had to put them to the test?
 
Either do it with your bank or your home insurance company. Dedicated phone insurance is hilariously expensive on its own.

I don't feel £6 a month on a £500 handset is hilariously expensive. Considering travel insurance is cheap as anything, and breakdown is less than £6 a month also (after cashback), I don't think that premium bank accounts are good value at all. Most of them also specify either phone or breakdown from experience, too, not both.
 
I don't feel £6 a month on a £500 handset is hilariously expensive. Considering travel insurance is cheap as anything, and breakdown is less than £6 a month also (after cashback), I don't think that premium bank accounts are good value at all. Most of them also specify either phone or breakdown from experience, too, not both.

Not sure what you mean but if you are saying it's either car breakdown or mobile phone cover then you are wrong. I get both plus other stuff for a £10 a month so can't see how else you can get all that for £10 a month.

Only negative impact can see with the mobile cover is the £50 excess and the fact that they probably won't be as quick to deal with.
 
Not sure what you mean but if you are saying it's either car breakdown or mobile phone cover then you are wrong. I get both plus other stuff for a £10 a month so can't see how else you can get all that for £10 a month.

Only negative impact can see with the mobile cover is the £50 excess and the fact that they probably won't be as quick to deal with.

Which account is that? Offering both for £10 a month is actually a very good deal and I'd consider opening an account for that.
 
Have you ever had to make a claim?
Reason I ask is that the claims and promises made are never the reality so just wondering if you have ever had to put them to the test?

Fingers crossed but not myself so far, but I personally know a lot of people who did end up making a claim are glad they did. They are mostly busy working people and to be without their smartphone for up to 28 days while a claim is sorted out with their bank is unbearable.

Their argument usually starts with saying they are careful people and won't get robbed or lose it, but with an expensive £500 phone which are getting slimmer, more slippery and with more glass on it, all it takes is a bump from say someone on a packed Underground train and there goes your screen.

Those who don't want insurance, then I don't care really because at the end of your day it's whether you want the peace of mind or not. A Nokia 1800 of course not because I could just buy another, but to pay £500 for a replacement iPhone when say I only took it out recently on a 24 month contract? No way. Would I want to drive around in my Ferrari (say it wasn't mandatory to have car insurance) or own a Rolex without some kind of insurance too? Nope.
 
Last edited:
I've just read this thread. I've got a natwest advantage gold account with all those benefits - but I only use the mobile phone insurance, which at £12.95/month is frankly ridiculous. Everything else, and I mean EVERYTHING else is covered and exceeded through the group insurance policy that's deducted through payroll every month..

Even if I weren't, a colleague broke his phone at work, and NW decided *not* to cover it due to the nature of work we do... I imagine I'd only ever damage my phone at work / lose it?

Are protect my bubble that bad?

How much of a hit would my home insurance take if I added it to that?

Any ideas about other companies?

Ta
 
House insurance upgraded to cover phones & back accounts are the only ones i can recommend in good faith. The others are 99% of the time more expensive. Bonus, they all use the same 2 underwriters anyway :)
 
£10 a month with co-op bank. Includes other things like gadget insurance, travel insurance, breakdown etc.

Yes protect my Bubble are that bad.
 
£10 a month with co-op bank. Includes other things like gadget insurance, travel insurance, breakdown etc.

Yes protect my Bubble are that bad.

Can you tell me about this? It's not the Privilege current account?

I currently have O2 Premiere insurance which I need to make a claim (screen and touch issues) for my Xperia S and will retire the cover and handset afterwards.

Want to cover my GS4 when it arrives but starting to hear that the likes of Protect Your Bubble etc aren't actually any good.

I bank with Co-op and Barclays.
 
£9.99 for 'My Essentials' through American Express.

No excess and covers all my portable technology for everyone in the household (wife and me), e.g. multiple phones, laptops, cameras, satnavs, watches...

I've had the policy about 6 months and made one claim for a lost Samsung S2. Claim process was quick and easy. New replacement phone (unlocked) delivered within a few weeks.
 
Last edited:
I've always wondered how phone insurance is a sustainable business model? I mean claims must be pretty frequent, especially for loss or damage.
 
Back
Top Bottom