Pixel split/Spills --- Samsung LS49AG950NUXXU 49" Odyssey Neo G9

Exibit · 22 May 2023 at 14:46

Hi guys

I have owned the Samsung LS49AG950NUXXU 49" Odyssey Neo G9 since Feb this year mounted on arm, has been working perfectly, I normally game with headphones and had been gaming for approx 3 hours and heard what I can only describe as a pop sound at the same time I had this weird shape appear on the screen blocking the center of the screen

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Exibit · 22 May 2023 at 14:52

It looks like this with the screen turned off

JediFragger · 22 May 2023 at 18:00

Really weird that but looks like an awesome wallpaper at the same time!!

dannywaugh1 · 22 May 2023 at 22:46

Looks like it has been pulled inwards from each end, not saying you did that though.

JediFragger · 23 May 2023 at 07:29

dannywaugh1 said:
Looks like it has been pulled inwards from each end, not saying you did that though.

Yeah it's Samsung, will do anything to get out of a repair/replacement it seems. Wishing the OP luck!

Exibit · 23 May 2023 at 09:26

Thanks for all the replies, definitely not the monitor arm as Ergotron arm is made for this screen and you can see from the below picture

You can see from this picture with the screen turned off

The issue seems to have started at the top of the screen bang in the middle its like come away from the panel

dannywaugh1 · 23 May 2023 at 12:12

JediFragger said:
Yeah it's Samsung, will do anything to get out of a repair/replacement it seems. Wishing the OP luck!

Definitely, hope the OP gets sorted!

mid_gen · 23 May 2023 at 16:05

Your screens broken bud. Should be straightforward warranty claim by the looks of it! Even if out of warranty, it shouldn't fail like that.

Haggisman · 24 May 2023 at 09:47

mid_gen said:
Your screens broken bud. Should be straightforward warranty claim by the looks of it! Even if out of warranty, it shouldn't fail like that.

Yes, but it's Scamsung...

Haggisman · 6 Jul 2023 at 09:55

@Exibit curious to see what the outcome of this was, any update?