Please help me :(

danyjr · 29 Sep 2007 at 18:38

Hey guys and gals,

I recently bought a new laptop. I haven't used it anywhere except in my house yet (always connected to AC sockets).

Anyway, I left the computer for 10 hours to download a demo game and went to college and when I came back it was turned off, also the light on the power adapter thing was turned off even though it was still connected to AC sockets. I tried to turn on the laptop without the power adapter but it didn't work. I'm really sad now I only had the laptop working for a few days

Do you think power adapter is sort of broken or something cause the light on it wasn't on when I came back to my room. Is 10 hours too long for the adapter? Or is it my laptop that is broken (which means I'm really screwed if its the laptop)

Thank you very much for your help. I really appreciate it.

RJC · 29 Sep 2007 at 18:50

It could well be a faulty adapter, have tried changing the fuse, I assume you have got power to your wall socket.

If both of the above are ok, then a call to the place were you bought the laptop from and see if they can send a new adaptor.

Rob

Tk7 · 29 Sep 2007 at 19:10

Hmm, could now be a problem with both the power adapter and the laptop. The ac adapter obviously should have the light on, and the laptop should power if it has some charge in the battery.

What make of laptop is it? Certain brands are serviced directly by the manufacturer, others will be via the retailer.

danyjr · 29 Sep 2007 at 19:32

Tk7 said:
Hmm, could now be a problem with both the power adapter and the laptop. The ac adapter obviously should have the light on, and the laptop should power if it has some charge in the battery.

Maybe the AC adapter has gone off then the laptop has used all the power in the battery and gone off itself as well?

What make of laptop is it? Certain brands are serviced directly by the manufacturer, others will be via the retailer.

Acer.

Tk7 · 29 Sep 2007 at 20:12

Yeah, could well be that the battery is dead. How long have you had the laptop? And where did you get it? Some shops have a 28 day exchange/refund policy for faulty products. After 28 days, a faulty machine would follow whatever service route they have in place for Acers.

danyjr · 29 Sep 2007 at 20:40

Tk7 said:
Yeah, could well be that the battery is dead. How long have you had the laptop? And where did you get it? Some shops have a 28 day exchange/refund policy for faulty products. After 28 days, a faulty machine would follow whatever service route they have in place for Acers.

About a week. From a website. I will try to contact them on Monday hopefully I will get it fixed.

waso_dude · 29 Sep 2007 at 20:45

remove the competitor mate, its againest the rules.

Ultra_Extreme · 29 Sep 2007 at 20:58

danyjr said:
Maybe the AC adapter has gone off then the laptop has used all the power in the battery and gone off itself as well?

Acer.

That is what has happened. In IT you always look for whats most likely.

No light on AC adapter means no power on AC adater. So possible faults:

Fuse in Plug
Wall soket/Ring main
Adapter itself.

Laptop is almost certainly fine, if its as new as you say id bet its a mains fault TBH

thefishdude · 29 Sep 2007 at 22:50

yeah i agree with above sounds ot me like *** adaptor stopped working soo the laptop drained its battery dead. do you know anyone else with a laptop you could try there power adaptor maybe ?

danyjr · 29 Sep 2007 at 23:35

thefishdude said:
do you know anyone else with a laptop you could try there power adaptor maybe ?

Well I know a lot of people who have a laptop adaptor, but are they gonna work on my laptop? I mean do all laptop adapters have the same voltage/current/Power? I certainly don't wanna **** up my laptop by connecting it to the wrong voltage or current.

I have a question here anyway, is 10 hours too long to leave a laptop adaptor on? That really sucks if it is true.

twistedheat · 29 Sep 2007 at 23:47

danyjr said:
Well I know a lot of people who have a laptop adaptor, but are they gonna work on my laptop? I mean do all laptop adapters have the same voltage/current/Power? I certainly don't wanna **** up my laptop by connecting it to the wrong voltage or current.

I have a question here anyway, is 10 hours too long to leave a laptop adaptor on? That really sucks if it is true.

I've sometimes left my laptop on for 24 hour periods (give or take a few hours). As long as you use decent heat dispersion method like buying a laptop cooler or having the laptop placed on a cool, solid surface than I haven't experienced any problems.

Ultra_Extreme · 30 Sep 2007 at 08:45

danyjr said:
Well I know a lot of people who have a laptop adaptor, but are they gonna work on my laptop? I mean do all laptop adapters have the same voltage/current/Power? I certainly don't wanna **** up my laptop by connecting it to the wrong voltage or current.

I have a question here anyway, is 10 hours too long to leave a laptop adaptor on? That really sucks if it is true.

Most laptop adapters put out 12V as long as the jack fits you should be fine. Just to be sure check the underside of the power brick it should have output ratings. As long as its the same or very near you'll be fine

EDIT oh and no you should be able to leave adapters on permanently. If thats what the company you bought it off is saying then its complete crap.

danyjr · 30 Sep 2007 at 12:47

Great, thanks for help guys