Please help, what's wrong?

Squark · 7 Nov 2007 at 15:53

Got hold of the orange box today, looking forward to playing.

Started the installation, Steam installed, but then comes up with:

Steam.exe (main exception):
Unable to load library steam.dll

Then It wont continue to install any of the other games.
Any ideas what might be causing it?

Running Vista x64, latest drivers for everything

modo77 · 7 Nov 2007 at 15:55

Try removing and reinstalling steam.

Admiral Huddy · 7 Nov 2007 at 15:56

did you run the installer as administrator.. ?

Squark · 7 Nov 2007 at 15:59

modo77 said:
Try removing and reinstalling steam.

Ive tried reinstalling steam a couple of times, it doesn't seem to make a difference

Admiral Huddy said:
did you run the installer as administrator.. ?

I cant find any option for doing that

Squark · 7 Nov 2007 at 16:01

It shouldn't matter where I install, should it?

Admiral Huddy · 7 Nov 2007 at 16:03

Squark said:
I cant find any option for doing that

right click on the install icon on disk or download... it should give you an option to "run as administrator". I'm finding it helps resolve quite a few vista 64 install issues.

and no it doesn't matter where you install it.

Squark · 7 Nov 2007 at 16:09

Yea, I tried looking for the admin option like that, but there isnt one there

uv · 7 Nov 2007 at 16:35

Squark said:
Ive tried reinstalling steam a couple of times, it doesn't seem to make a difference

Clear out your browser cache and temp files before you redownload Steam? It might just be keeping a cached fubar'd Steam installer.

Squark · 7 Nov 2007 at 16:41

The install is from the orange box disk though, I have tried downloading it from the website too

Squark · 7 Nov 2007 at 16:48

I don't get it, I've had Steam running on this machine before, but I uninstalled it

muggs · 7 Nov 2007 at 16:49

Squark said:
The install is from the orange box disk though, I have tried downloading it from the website too

try searching for steam.dll on your pc if you find it replace with this one http://www.dll-files.com/dllindex/pop.php?steam if you cant find it then download the one on the link and put it in windows/system32 folder,

Squark · 7 Nov 2007 at 16:59

I've done that, but its still giving me the same message.

To say that this is annoying me would be an understatement

muggs · 7 Nov 2007 at 17:01

try running it in win 2k mode or xp mode if theres a option

muggs · 7 Nov 2007 at 17:03

have you got a firewall program like peer guardian?

Squark · 7 Nov 2007 at 17:06

Ive got avast running and windows defender,
I tried installing/running with avast disabled but with no luck

TriedandTested · 7 Nov 2007 at 17:14

Squark said:
I don't get it, I've had Steam running on this machine before, but I uninstalled it

Maybe there are some leftovers. Would that MS tool for removing botched installs work on Vista? Hmm...

Squark · 7 Nov 2007 at 17:27

I wish I'd never uninstalled it now

I still cant get it to go at all

modo77 · 7 Nov 2007 at 17:38

Very odd mate, try creating another user account in vista and installing in that.

Squark · 7 Nov 2007 at 17:51

modo77 said:
Very odd mate, try creating another user account in vista and installing in that.

OK, just tried that, didn't work, still getting the same message.

I really want to know what has broken my computer, its been perfect

Squark · 7 Nov 2007 at 17:57

RRRRRRRRAAAAAAAAAAAAAAAAAAAAAAAAAAHHHHH

:'(
I need to vent some frustration at this not working.

I just want to play portal