Soldato
No you don't need the seperate Openreach modem, this is a modem/router in one. Plusnet are switching over to self-install so you might not be getting an engineer visit, did they not tell you?
Plus Net Hub One unboxing pics
- Thread starter GSXR Gaz Mc
- Start date
No you don't need the seperate Openreach modem, this is a modem/router in one. Plusnet are switching over to self-install so you might not be getting an engineer visit, did they not tell you?
Soldato
No i wasn't, i assume i still need to wait for an engineer to switch me to fiber? Will that mean i have to buy a openreach modem or can the engineer supply one? I chose to use my own router when i ordered fiber but i still ended up receiving a router.
Soldato
My engineer from Kellys Communication (They called this afternoon to confirm the appointment) is coming tomorrow to move me onto Fibre.
I asked, "Is it a self install?" the woman replied "No, the engineer will need to come into your house"
...I have in my possession a Plusnet Hub One router, and the old Plusnet FTTC router that requires the OpenReach Modem!
I think I'll ask the engineer to leave me a Huawei unit so I can have a play, he can also fit me a MK3 faceplate
I asked, "Is it a self install?" the woman replied "No, the engineer will need to come into your house"
...I have in my possession a Plusnet Hub One router, and the old Plusnet FTTC router that requires the OpenReach Modem!
I think I'll ask the engineer to leave me a Huawei unit so I can have a play, he can also fit me a MK3 faceplate
Soldato
My engineer from Kellys Communication (They called this afternoon to confirm the appointment) is coming tomorrow to move me onto Fibre.
I asked, "Is it a self install?" the woman replied "No, the engineer will need to come into your house"
...I have in my possession a Plusnet Hub One router, and the old Plusnet FTTC router that requires the OpenReach Modem!
I think I'll ask the engineer to leave me a Huawei unit so I can have a play, he can also fit me a MK3 faceplate
Btw if you received a Hub One router you won't get an openreach modem as the unit already has an ADSL and VDSL modem built-in. I asked plusnet about this and was told engineers no longer carry them as openreach are no longer wanting to supply them, instead the provider has to supply a router/modem combo.
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Soldato
So are plus net stopping supplying the separate open reach modem now? I always preferred that as it meant less faff when using my own router.
I only had mine fitted (with a mk3 socket) a couple of months ago and got separate modem and router.
I only had mine fitted (with a mk3 socket) a couple of months ago and got separate modem and router.
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Soldato
My engineer from Kellys Communication (They called this afternoon to confirm the appointment) is coming tomorrow to move me onto Fibre.
I asked, "Is it a self install?" the woman replied "No, the engineer will need to come into your house"
...I have in my possession a Plusnet Hub One router, and the old Plusnet FTTC router that requires the OpenReach Modem!
I think I'll ask the engineer to leave me a Huawei unit so I can have a play, he can also fit me a MK3 faceplate
Good luck with Kelly's, they have a reputation for being useless and that proved true when my original switch over date was done by a Kelly's guy and he cocked it up, had to wait 5 days for an actual Openreach engineer to come and do it properly.
Soldato
Yup.
Just ordered a HG612 (Openreach modem) from the popular auction site. No way i'm using their hunk of junk.
Soldato
Yup.
Just ordered a HG612 (Openreach modem) from the popular auction site. No way i'm using their hunk of junk.
Plusnet have never supplied the modem, it's Openreach that supplies the modem and they are stopping the engineer installs and modems, that's why Plusnet are doing the all-in-one hub, it's the same for all ISP's.
http://www.ispreview.co.uk/index.ph...l-date-for-fttc-installs-with-vdsl-modem.html
Soldato
The engineer has been, a nice lad from Kellys who I couldn't fault!
He couldn't leave me a Modem, he only had ECI units and said he'd get in trouble as Plusnet would get charged, I did however end up with a MK3 faceplate
Here are my new speeds! - The upload is a little slow, but I'm expected that to change as Plusnet update the line profiles.
I'm 550 metres from the cabinet, so I can't complain
He couldn't leave me a Modem, he only had ECI units and said he'd get in trouble as Plusnet would get charged, I did however end up with a MK3 faceplate
Here are my new speeds! - The upload is a little slow, but I'm expected that to change as Plusnet update the line profiles.
I'm 550 metres from the cabinet, so I can't complain