Possible scam - check your bank/credit card statements

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Soldato
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Had a quick search and didn't see a thread...

I've just checked my credit card statement and have a £22.80 charge to "PTI EUROPE REGION"

At first I didn't know who this is but just searched google and after a quick look it appears to be Amazon (as suggested on other forums).

Looks like a lot of people over the last few days have had this appear on their statements.


Worthwhile checking your statements.
Going to call my credit card company now to get it sorted out.
 
Interesting, I've had one on my statement but it was for some memory i bought from Crucial.

Fairly certain it's not a scam, however I've just found this which looks interesting.
 
grez said:
Interesting, I've had one on my statement but it was for some memory i bought from Crucial.

Fairly certain it's not a scam, however I've just found this which looks interesting.
Click to expand...

very interesting that most people are recognising the amounts. I don't recall spending £22.80 on anything and I haven't even used this card for a few weeks so will see what my credit card company come back with..
 
My GF had this but we're sure she owed the exact amount to something she bought online anyway.
PTI EUROPE REGION GBP £39.95
 
This appeared on my statement too. I phoned the bank, who have requested a receipt from "PTI Europe", which will clear up what was ordered.

According to them, it may take up to 10 weeks to arrive though.... :(
 
You sure it's a scam mate ?

I bought 2 Items from Amazon on Wed, and my bank account says PTI Europe for the same amount I purchased. The Items Shipped OK from Amazon, so I'm assuming the PTI Europe is Amazon. Why do you think it's a scam, did you actually not buy anything recently ?

Just checked some money forums and PTI Europe is a money transfer company & security firm that works for a large number of Online retailers - Amazon, AOL, Vistaprint, Crucial Memory, Weightwatchers to name a few.

And this from Amazon - "Please be informed that PTI Europe is an internal Amazon reference for the payment operations services "
 
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Yep, I have one with the thing I bought last week on Amazon, item arrived fine. Although my bank account says "PTI EUROPE REGION , AMAZON.CO.UK" under the description.
 
me too.

pti europe. tis amazon, but i have 4 of them. 2 debits and 2 credits.

plan to call barclays tonight (closed now :()
 
A.N.other forum said:
I can confirm that PTI Europe has been used accidentally as the merchant descriptor (which appears on the cardholder statement) for a few days worth of transactions for all of Chase Paymentech's merchants. Chase Paymentech are in the process of reversing the PTI Europe transactions, and re-processing the transactions using the correct merchant descriptor. This is not fraud, no need to cancel cards or issue chargebacks. You will soon see your Amazon, Google, AOL etc transactions
Click to expand...


sounds like this is the answer as to why a lot of people have the wrong merchant on their statements and looks like PTI is just an innocent merchant getting it in the neck now through no fault of its own
 
I had this as well two weeks ago.

It appeared as a debt then as a refund and then Amazon debited for the exact same amount.
 
I bought something off Amazon and it was billed under this, so as above just a mis-discription.

I usually notice it with smaller companies or restuarants that might be called one thing, but you are billed under the holding company that is completely different so it sometimes causes confusion.
 
Same here for Amazon. I had an order that came through as PTI Europe, then about a week later the same amount was taken by Amazon then refunded by PTI Europe. Seems an odd way of going about things.
 
There's no scam. It's an administrative error caused most likely by a tech pressing the wrong buttons and breaking a merchant's payment processing system for a few days. See post #9.
 
Berserker said:
There's no scam. It's an administrative error caused most likely by a tech pressing the wrong buttons and breaking a merchant's payment processing system for a few days. See post #9.
Click to expand...

Even then, if an exact amount I'd spent came out of my account once I wouldn't care what the merchant name was. Amazon can call themselves wiggly-squeaky-bum-time if they want to, if they take the exact amount I have agreed to spend out of my account and only do it once then I'm perfectly happy :)

Mohinder said:
Turns out that when you ask for stuff from Amazon, once they send it they actually go into your bank account and take money out of it.

Dirty scammers
Click to expand...

So that's what it is. Dirdy gets. Have to be on the look out for that now.
 
Happened on our account... Money went out to PTI Europe or whatever. A couple of days later, the money came back in from PTI Europe and went back out again to Amazon.
 
Not a scam at all.
As somebody else said - a clearing house that loads of retailers use made a bit of a mess-up.
Instead of the retailers name appearing on credit card statements the clearing houses name did instead.
You'll be able to match the payment up exactly to a purchase you made.

On my company credit card bill last month I had two charges from "PTI Europe"
One for Crucial and one for Amazon.
 
I got a refund from PTI Europe and Amazon took the money. The refund came a couple of days after amazon recharged me for it.....

I wonder if it is worth asking for the lost interest on the £11.49 I was out of pocket for on those two days :)
 
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