Associate
- Joined
- 18 Oct 2002
- Posts
- 1,754
My girlfriends mum asked me to have a look at her PC as she couldnt access her hotmail account.
Having expected it to be her doing something stupid it turns out that I'll be damned if I can figure out why.
Hotmail ends up on an error page when trying to log in.
Windows update will get to the page where it is checking your machine for updates and then goes to an error page.
Windows Defender says it needs new definitions yet cant update
Norton wont update its definitions.
When you do a full scans with both Norton 360 and Windows Defender it fails to compleate yet will run a quick scan ok.
Now I'm not sure what to do, everything was ok on her machine upto a day or 2 ago but getting any information out of her about where she has been or what she has downloaded is sketchy at best.
Any ideas on how to proceed, thought about a rollback but chances are that they arnt turned on.
Having expected it to be her doing something stupid it turns out that I'll be damned if I can figure out why.
Hotmail ends up on an error page when trying to log in.
Windows update will get to the page where it is checking your machine for updates and then goes to an error page.
Windows Defender says it needs new definitions yet cant update
Norton wont update its definitions.
When you do a full scans with both Norton 360 and Windows Defender it fails to compleate yet will run a quick scan ok.
Now I'm not sure what to do, everything was ok on her machine upto a day or 2 ago but getting any information out of her about where she has been or what she has downloaded is sketchy at best.
Any ideas on how to proceed, thought about a rollback but chances are that they arnt turned on.
