aye, if you leave something with a slight hint of negativity then they leave you a neg in return, despite the fact that you left a positive, ive learnt to just let them leave me feedback first and then return it with a positive, but include my comments as well
Possibly been conned!
- Thread starter Shikkaka
- Start date
I'm having one of these problems at the moment. I bought a sew-on patch on Ebay a week last saturday and it still hasn't arrived. The postage was £1 (for an envelope and 1st class stamp 
) so I expected it in a few days.
Reading his feedback now, a lot of people have left positive/neutral feedback mentioning late delivery and no communication. I've emailed him -no reply since saturday- and I'm still sure it will come but I'll wait until he leaves feedback first before leaving an honest neutral. That's if he can get round to leaving feedback
) so I expected it in a few days.Reading his feedback now, a lot of people have left positive/neutral feedback mentioning late delivery and no communication. I've emailed him -no reply since saturday- and I'm still sure it will come but I'll wait until he leaves feedback first before leaving an honest neutral. That's if he can get round to leaving feedback
Sod that! Be honest about it - the worst he can do is give you a neg which you have a chance to respond to. And if your comments are factual and his are just spiteful then your reply to his comment will show this.DJ Binks said:
Plus he left the same comment in my fb. I haven't noticed any change to how things go when buying or selling though. A peevish neg seems not to matter IME, so don't give in to feedback blackmail.
Associate
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Ebay's policies just plain stink. A few month's ago I had a person bid and win one of my auction's I sent 3 invoices to him over a period of almost six weeks (tbh I never usually give them this long but I was in an easy going mood), giving him plenty of time to pay.
No contact was ever made and I disputed and "won" the dispute resolution for an unpaid item.
However I left rightful negative feedback (not rude or insulting, just warning others that he was a timewaster). I promptly received one back which used insulting and offensive language not suitable for a family audience. To be fair to ebay they discounted this negative feedback but his comment still appeared in my feedback.
So I fired off a quick email to ebay asking them to fully remove this under their guidelines of insulting/offensive language, which they did; BUT they also removed my negative feedback for the other guy at the same time.
So I emailed them again and asked them to reconsider as I was warning other ebayer's as to his credentials (incidently two other people had recently posted negatives for other items he had won and refused to buy), but ebay refused saying that in a disputed situation such as this it was their policy to remove all feedback for either person.
Typical useless uninterested ebay action, it's no wonder there's so much of this about whilst ebay do little to improve our safety from bad member's
No contact was ever made and I disputed and "won" the dispute resolution for an unpaid item.
However I left rightful negative feedback (not rude or insulting, just warning others that he was a timewaster). I promptly received one back which used insulting and offensive language not suitable for a family audience. To be fair to ebay they discounted this negative feedback but his comment still appeared in my feedback.
So I fired off a quick email to ebay asking them to fully remove this under their guidelines of insulting/offensive language, which they did; BUT they also removed my negative feedback for the other guy at the same time.
So I emailed them again and asked them to reconsider as I was warning other ebayer's as to his credentials (incidently two other people had recently posted negatives for other items he had won and refused to buy), but ebay refused saying that in a disputed situation such as this it was their policy to remove all feedback for either person.
Typical useless uninterested ebay action, it's no wonder there's so much of this about whilst ebay do little to improve our safety from bad member's
ebays feedback is horribly broken due to the fact there is no 'order' imposed on who leaves feedback first.
Which leads to the feedback ransom (tm) situations where you feel compelled to leave good feedback no matter what the service so you don't get any negative feedback yourself.
What they need to do is enforce a feedback order, seller first I would imagine, and not allow the buyer to post feedback for the seller until the seller has left feedback for the buyer. I'm not sure how after the fact edits would be handled, but it would at least be a start.
I buy lots of used cd's and soooo many times I don't get feedback from the seller until after I've left something for them.
What also doesn't help is people leaving things like 'Credit to ebay AAAAAA+' and all that nonsense as a positive. It would be far better if people would leave a bit of description in the positive (or negative) comments. Nothing fancy, I tend to leave things like :
'quick delivery and item in good condition, thanks!' (assuming of course the item was delivered quickly and was in good condition!)
Which at least tells people that it was a good trade and *why* I thought it was a good trade.
If people did that, even if someone was to leave forced positive feedback it would be clear by reading it that this was the case.
Doubt ebay really care though. Until some other online auction rises from nowhere and offers a more advanced trading environment to lure customers away. Anyone got a few months and some capital spare?
Kev
Which leads to the feedback ransom (tm) situations where you feel compelled to leave good feedback no matter what the service so you don't get any negative feedback yourself.
What they need to do is enforce a feedback order, seller first I would imagine, and not allow the buyer to post feedback for the seller until the seller has left feedback for the buyer. I'm not sure how after the fact edits would be handled, but it would at least be a start.
I buy lots of used cd's and soooo many times I don't get feedback from the seller until after I've left something for them.
What also doesn't help is people leaving things like 'Credit to ebay AAAAAA+' and all that nonsense as a positive. It would be far better if people would leave a bit of description in the positive (or negative) comments. Nothing fancy, I tend to leave things like :
'quick delivery and item in good condition, thanks!' (assuming of course the item was delivered quickly and was in good condition!)
Which at least tells people that it was a good trade and *why* I thought it was a good trade.
If people did that, even if someone was to leave forced positive feedback it would be clear by reading it that this was the case.
Doubt ebay really care though. Until some other online auction rises from nowhere and offers a more advanced trading environment to lure customers away. Anyone got a few months and some capital spare?
Kev
Last edited:
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- 5,570
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- London
eztiger said:
At the moment I am only a buyer, and doesn't it only make sense that the Seller leaves feedback when payment is received? Then when the Buyer receives the item they leave feedback?
Otherwise there is nothing for either to leave feedback on?!
Thats how I play the game anyway, but like I said I am just a buyer at the mo.
BB x
Hehe - my ebay policy on my "about me" page says I always leave fb first as a seller and expect the same in return. In fact, I insist.eztiger said:ebays feedback is horribly broken due to the fact there is no 'order' imposed on who leaves feedback first.
Which leads to the feedback ransom (tm) situations where you feel compelled to leave good feedback no matter what the service so you don't get any negative feedback yourself.
What they need to do is enforce a feedback order, seller first I would imagine, and not allow the buyer to post feedback for the seller until the seller has left feedback for the buyer. I'm not sure how after the fact edits would be handled, but it would at least be a start.
I buy lots of used cd's and soooo many times I don't get feedback from the seller until after I've left something for them.
What also doesn't help is people leaving things like 'Credit to ebay AAAAAA+' and all that nonsense as a positive. It would be far better if people would leave a bit of description in the positive (or negative) comments. Nothing fancy, I tend to leave things like :
'quick delivery and item in good condition, thanks!' (assuming of course the item was delivered quickly and was in good condition!)
Which at least tells people that it was a good trade and *why* I thought it was a good trade.
If people did that, even if someone was to leave forced positive feedback it would be clear by reading it that this was the case.
Doubt ebay really care though. Until some other online auction rises from nowhere and offers a more advanced trading environment to lure customers away. Anyone got a few months and some capital spare?
Kev
I see it as the buyer is trusting the seller with their money, the seller should trust them to be honest about the deal. If something goes wrong as a seller, I'd expect -ve fb. So if I mess up, then it's my problem to deal with. I'm not going to hold someone to ransom not to say I messed up ffs!
And sticking by this is the way it is; if I miss out on a few points of fb - so what? I'm on there to get stuff cheap or to get rid of stuff I don't want, the fb is secondary to that.
Bumhucker said:The postage was £1 (for an envelope and 1st class stamp
I think everybody knows that the postage costs on ebay covers more than the actual postage costs..... it covers:
Postage, Evelopes, a bit for "effort" (i.e. going to the post office), ebay's fees, paypals fees and a bit more profit on top for good measure.
I thought this was the norm, but I have had a few comments on my postage costs when I sell things.
Now I just pile all these things onto the price of the item and mark postage as free. People seem to grumble a lot less...
Soldato
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Pinkeyes said:
Did you know you get charged more by Ebay that way though
Ace Modder said:
In what way ?? - the costs to put the item on ebay don't increase. Not sure if the final selling fee increases.
I know paypals charge includes the P&P, as its one total amount, so that doesnt change.
Pinkeyes said:
Exactly. That's what I paid for and the guy still couldn't be bothered to get off his arse and send one little letter. If you can't do that, don't sell anything.
About the feedback situation, what about a system where both parties submit feedback but they are only shown in their profile once both people have submitted their feedback? The advantage of this is that there will be no revenge feedbacks. The disadvantage is that someone who knows they have done bad service will choose not to leave feedback.
To solve that problem you could put a time limit of say 30 days to leave feedback. After that any feedback submitted will be displayed and anyone who hasn't left any will no longer be able to.
Sounds fair?
Yes, the Final Value Fee is a %age of what it sold for.Pinkeyes said:
Ebay also don't like a low selling price and a stupidly high p+p. Probably because they miss out on the FVF of course, but you still see USB memory sticks going for £0.01 + £20.00 p+p. And then the listing says "lightweight - 28g" or similar. Hence always check the p+p before putting a bid on.
aye, it allows you to pay less fee's if you sell stuff that way, you gotta keep your eye on the insurance bit as well, a lot of people dont bother lookin at the fact that insurance has to be added to the p+p costs, and its usually a high amount
Good point - I forgot about that.gib786 said:
Just btw, do folks know that all RM post is automatically insured to the value of 100x the cost of basic 1st class post? But you will need a proof of posting to claim on it. Which means you can put "insurance included in p+p" in your listing without it costing any extra to you or the customer.