Hi, Have had a credit card with Marbles for several years - unused for a number of years which had a very small credit balance (literally pence). Made a PPI claim in December 2012 - was told by a very miserable call centre lady I had "never had PPI etc, but would look into it" so was a little disappointed, but forgot all about it. Received NO correspondence in the ensuing months. My June 2013 statement arrived with a credit balance of £815.78 with a number of sums, for "Premium Refund", "APR Refund" and "Transaction Transfer". Delighted, I had them transfer this into my Bank Account. My July 2013 statement arrived (should of been zero) but had a £131.45 DEBIT balance against "PPI Cheque". I rang them and having gone back and forth for several days, finally spoke to someone in the Bank of Scotland PPI team who advised there had been an error and I should of received some cheques. He said they would be in the post, and an additional one for £30 for inconvenience. I received the cheques - totalled £814.78. Delighted I paid these into my bank - assuming these were also owing to me. However, my August 2013 statement arrived, with a DEBIT of £814.78 DEBIT (value of the PPI cheques sent in July). I have been ringing them every other day, finally someone twigged I was paid twice in error. I've been told a million stories - one of which was it will be written off as an error, but another who said I will be liable for it. I've still not received ONE letter or Call, it's always me calling them. I now have a Debit CC balance when it was all clear. Should I dig my heels in? I don't want to get a bad balance recored. Might give Ann Robinson a call!