printer help

dalex

dalex

dalex

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Joined
14 Jan 2005
Posts
809
Location
gatesheed(gods country)
Got a printer problem on a vista machine,it did work previously now it opens printer queue box and puts job there ,then it times out with a print fault.
Printer and cable work fine on another machine,tried a different cable ,a vista repair and uninstalling printer and re installing via vista.
the printer is HP PSC 750
Is there anything else to try before doing a format

thanks
Dave
:D:D:D:D
 
Also try Windows update. It's pot luck with older printer drivers in Vista, unfortunately - sometimes the Windows update drivers are magic, other times they're worse than useless.
 
Sounds like a problem with the print spooler service. Try restarting it by opening an elevated command prompt and typing the following ;

net stop spooler
net start spooler

Then restart your system and try printing again.
 
It can happen when jobs are stuck in the spooler folder, go to
c:\windows\system32\spool\printers then delete any files with extension *.shd and *.spl
 
Restarting the spooler will kill any pending jobs jimmy321 ;) Not being a d*ck here, but I work for Hewlett Packard Tech support. The other problem is flakey drivers causing the spooler to crash. Straight forward fix for a printer, but notice 'PSC' - Printer, Scanner, Copier. This means he is trying to install a suite of software to handle scanning as well. I would try and install a basic printer driver and see what happens. Hp all in one software has always been flakey at best. Shouldn't be telling any of you this ;)
 
the only drivers in when it was working were the ones vista put in for it and worked ,
havent tried any drivers as i thought it was old hardware and wouldnt have any new drivers ,but if there is any a pointer would be great too
thanks
Dave
:D:D:D:D
 
tried the spooler command and tried restarting it in computer management but not working still ,looks like a format job
thanks
Dave
:D:D:D:D
 
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