Printer problem

Messiah Khan · 19 Dec 2006 at 08:52

Im having a bit of trouble with the colour printer at work. All of our laser printers are connected to the network and are NDPS controlled. The Colour printer however is connected directly to my collegues computer via USB, which i then connect to.

The printer used to work perfectly fine, but then one day it decided that I could no longer connect. Now when I turn my computer on in the morning, it gives the message something along the lines of; "Unable to connect, insufficient authorisation". I then have to remove the printer, go to run and browse my collegues computer using the admin account and re-add the printer. That works fine, but its really starting to annoy me. Any suggestions of whats gone wrong and how to get around it?

dbilsborough · 19 Dec 2006 at 09:03

does it do the same thing if you restart your PC during the day? If not does it do the same if the person with the printer attached restarts their PC? If I was a betting man I would say that your network admins are pushing out a profile to your machine at logon that deletes all your permissions to that printer (and anything else you remotely attach to.

Messiah Khan · 19 Dec 2006 at 09:10

We used to have a roaming profile, but that has been removed now due to people complanining about boot up time. I havent actually tried rebooting my pc during the day, as normally I need it to be on all day.

xirokx · 19 Dec 2006 at 18:21

does it do the same thing if you restart your PC during the day? If not does it do the same if the person with the printer attached restarts their PC? If I was a betting man I would say that your network admins are pushing out a profile to your machine at logon that deletes all your permissions to that printer (and anything else you remotely attach to.

agreed