Problem with 2 day old PC

odysea · 17 Sep 2010 at 18:20

hey all,

any one got any idea's on what the problem maybe ?

Got a https://www.overclockers.co.uk/showproduct.php?prodid=FS-252-OK with the HD 5870 installed.

Got the computer on wednesday and had no problems with it untill about 30 minutes ago , son was playing TF2 and for no reason the computer just shut it self down.

It now does not power up at all , and there does not seem to be a light on the motherboard ( could this be a power supply problem ) , will give OC a call in the morning , but just wanted some peoples opinions on what the problem might be .

Thanks for any help

Impy77 · 17 Sep 2010 at 19:24

Would go direct to OcUk with that problem as its under warranty, but probably couldnt hold it overclock, something crashed badly probably needs a cmos reset to boot again. Potential PSU failure I guess if you can get any response from it (like fan spinning up for a fraction of a second when you turn it on)

coldfused · 17 Sep 2010 at 20:52

agreed. Since its under warranty, the best bet is to contact OcUK. It's probably a bad part or something. The specs look quite good, and as the above mentioned, the chip may not have been abled to hold its overclock. It's rare (since they stress test against it before selling) but can happen.

iNPUt · 17 Sep 2010 at 21:28

odysea said:
.. computer just shut it self down ..

Like as in windows shutting its self down?
or
The power being pulled out.

Can you turn it back on? Maybe the power button got a nock when your son was getting owned (or maybe owning)..

odysea · 17 Sep 2010 at 21:49

iNPUt said:
Like as in windows shutting its self down?
or
The power being pulled out.

Can you turn it back on? Maybe the power button got a nock when your son was getting owned (or maybe owning)..

Like the power just being pulled , it wont turn back on ( and he owns so he tells me )

Just dont seem to be any power running to the system at all , no motherboard light , none of the fans spin a little when trying to switch it on , will give Oc a ring in the morning.

thanks for the replys thou all

Locky · 17 Sep 2010 at 22:08

Sounds like the psu has failed if you can't get the fans to spin up etc, try leaving the power lead off the psu for a bit also try a new fuse, may have been a surge.

reygjabla · 18 Sep 2010 at 12:51

Try plugging it on a different socket. It happened to me once and found out the socket got busted.

odysea · 1 Oct 2010 at 17:06

Hi ,

Got a update on this and in need of some more info / help , have had the system back since tuesday just gone , and every thing has been fine , but about 2 hours ago the same thing happened , the system shut it self down and would not restart again , but this is the part that i am a bit confused over , tried the system about 1 hour after it shut down and it boots perfectly into windows no problem , all though it has since shut down and would not restart again , but 10 mins later here i am , any one got any idea's at all on what this could be .

cheers

iNPUt · 1 Oct 2010 at 17:38

So you sent it back to OcUK and they tested it and set it back with the diagnosis that its all good.

So from here it looks like its an issue on your end, have you tried it using a different circuit on your home electric?

Seems like an very odd problem. Try and make sure its not on your end, maybe someone else can be of more use.

Hagar · 1 Oct 2010 at 17:51

Sounds a little like heat. Do you have CPUID HW monitor or similar to check the temperatures, fans during running the PC? This will also tell you the voltages on 3.3, 5 and 12 volt lines.

Does this occur at random times of day?

odysea · 1 Oct 2010 at 17:55

iNPUt said:
So you sent it back to OcUK and they tested it and set it back with the diagnosis that its all good.

So from here it looks like its an issue on your end, have you tried it using a different circuit on your home electric?

Seems like an very odd problem. Try and make sure its not on your end, maybe someone else can be of more use.

The diagnosis was a blue screen, hardware failure , will try on different circuit.

odysea · 1 Oct 2010 at 17:57

nkata said:
Sounds a little like heat. Do you have CPUID HW monitor or similar to check the temperatures, fans during running the PC? This will also tell you the voltages on 3.3, 5 and 12 volt lines.

Does this occur at random times of day?

Currently running speed fan and its currently running at 37c ( should have said that it seems to happen when playing games online ( such as wow and tfc ) .

iNPUt · 1 Oct 2010 at 18:00

odysea said:
The diagnosis was a blue screen, hardware failure , will try on different circuit.

It would be useful to know what OcUK did to test the system, with that diagnosis it sound like it might not be a stable overclock, have you tried running it on the with the default settings, OcUK will guide you through this if you need help.

As for the temp thing its a good shout, maybe the heatsink has come lose.. so its worth a look.

But as for the shutting down and not coming back that is a strange one.

Hagar · 1 Oct 2010 at 18:15

Try running prime 95 on large FFT and see if it fails on any of the threads. This will stress the cpu.

Then you will need to run a graphics card benchmark test to see if it that causing the failure.

It will be one or other I would suspect if you are gaming.

odysea · 1 Oct 2010 at 18:19

ok thanks for the reply's gents , will give your suggestions a try , being collected on monday so will hopefully get all sorted