Problem with Ad-Aware 2007 scan

deSade

deSade

deSade

Soldato
Joined
17 Feb 2003
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Bristol
Hi Guys

Does anyone know what the SUP_SRV.CAB tool is in C:\SUPPORT\TOOLS? I think it's part of WinXP service pack 2, and it's playing havock with Ad_Aware 2007! It's only 15KB, but it's already been scanned for over 20 mins by Ad-Aware! :eek:

Anyone got any ideas why this might be happening?

Many thanks

deSade
 
I don't even have a C:\Support folder on my copy of XP. I'd cancel the scan and run a virus check on the whole of your PC. Have you just recently installed SP2 then? Did the installer create the C:\Support.

My copy of XP has SP2 streamlined so that could be why I don't have that folder on my PC.

Looks vaguely genuine, although more legitimate responses for Windows 2003 rather than XP. :confused:

http://www.google.co.uk/search?source=ig&hl=en&q=SUP_SRV.CAB&btnG=Google+Search&meta=
 
Thanks for that, but I'd already tried a quick google. Not worded too well, but it was more of a 'why's it taking 20+ minutes to scan a 15kb file?' type question.
 
MarcLister said:
I don't even have a C:\Support folder on my copy of XP. I'd cancel the scan and run a virus check on the whole of your PC. Have you just recently installed SP2 then? Did the installer create the C:\Support.

My copy of XP has SP2 streamlined so that could be why I don't have that folder on my PC.

Looks vaguely genuine, although more legitimate responses for Windows 2003 rather than XP. :confused:

http://www.google.co.uk/search?source=ig&hl=en&q=SUP_SRV.CAB&btnG=Google+Search&meta=
Click to expand...
I ran a full system scan just before the spyware scan - no probs.

If it's just a help file cabinet, do you think there would be a problem just deleting it?
 
You could try that yes. Have you installed SP2 now then? Check SP2 to see if you can safely delete the folder. Or just copy it somewhere else or archive it into a zip and then delete it so if you do need it, you've a backup of it.

Then restart PC and run Ad-aware again and see what happens. Don't be suprised if Ad-aware scans the folder/archive you move the folder to. :p
 
deSade said:
Thanks for that, but I'd already tried a quick google. Not worded too well, but it was more of a 'why's it taking 20+ minutes to scan a 15kb file?' type question.
Click to expand...

could be on bad sector of hard drive? do a drive scan too using hdtune.
 
Did a full HDtune scan, and everything came out fine. The only thing that worried me was that the HD temperature was reported at 59 celcius (it's my laptop).

Will try sticking the cab on a flash drive & then re-scan with Ad-Aware.
 
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