Problem with new computer

AfterShoX · 23 Jun 2009 at 15:25

I have just bought a new computer from this site and after only a few hours of being set up i get this blue screen telling me that i need to shut down.

The error that i'm getting is:

IRQL NOT LESS OR EQUAL

Plec · 23 Jun 2009 at 15:33

We need a list of your system spec and also whether or not the system is overclocked.

J.B · 23 Jun 2009 at 15:35

Its probably either an overclocked issue or a driver issue. you might want to contact the shop directly if its that new.

Admiral Huddy · 23 Jun 2009 at 15:35

This error is normally associated with RAM settings VDIM or the latencies.

icey_haj · 23 Jun 2009 at 15:35

Phone the shop.

reflux · 23 Jun 2009 at 15:36

Give the shop a ring...you've got a warranty, use it.

AfterShoX · 23 Jun 2009 at 15:37

Intel core i7@[email protected] overclocked @3.40
ATi Radeon 4870x2
6gb ram ddr3?
500gb hard drive
xp

is that it?

AfterShoX · 23 Jun 2009 at 15:38

I've been looking on the internet and i ran a program called memtest and it seems that i have no problems, this error has happened twice.

Plec · 23 Jun 2009 at 15:44

As it's clocked it's likely a clocking issue due to a dodgy BIOS setting - drop the clock back until it becomes stable.

Then start again at a more measured pace - increasing your clock in small increments and stress testing them for stabilty...

If this doesn't work - you'll need to drop it back to defaults and start stress testing. The memory would be a good place to start - using memtest and a prolonged test.

AfterShoX · 23 Jun 2009 at 23:55

used memtest and it comes up with no errors.
i can't believe i bought a computer built by overclockers and probably gonna have to send it back in the first day.
Awesome

Plec · 24 Jun 2009 at 00:00

Ah, it's a pre-clocked bundle - missed that.

I'm going to copy and paste a reply i gave to someone last night with a similar problem:

Because it’s a pre-built/tested bundle, you’ll be better served by contacting OC’s directly via web note or phone as they will know the bundle’s clock settings intimately – and, as such, it’s possible frailties.

It may be that they have a couple of quick fixes which they can suggest as this type of problem may occur quite frequently with pre-clocked bundles. If you’re lucky they'll e-mail you a few known corrections that may resolve your issues.

AfterShoX said:
i can't believe i bought a computer built by overclockers and probably gonna have to send it back in the first day.

Hopefully, that won't be the case - as it may be a couple of BIOS settings away from being stable.

AfterShoX · 24 Jun 2009 at 00:03

K Thanks very much for your help, i would try and fix it myself but i'd only probably make it worse.

morrisp123 · 24 Jun 2009 at 00:07

This is very unlikely the case but i had a BSOD with IRQL NOT LESS OR EQUAL issue. This happened everytime i used Utorrent after uninstalling Utorrent and installing bittorrent the issue disapeared. Just something to think about