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problem with w800i

Discussion in 'Mobile Phones & Tablets' started by David _b, 29 May 2006.

  1. David _b

    Wise Guy

    Joined: 28 Mar 2004

    Posts: 2,430

    Location: N Ireland

    Hi

    I have a w800 i from about jan time. It has been dropped a few times so has a little cosmetic damage but this has not effected the functionality of the phone. However the 2 button has stopped working now.

    Can i get anything done about this as its only 5 or so months old ? Ii is on contract from o2 and i didnt purchase insurance but just something i done expect from a relatively new phone.

    Thanks
     
  2. Goksly

    Capodecina

    Joined: 5 Mar 2003

    Posts: 10,647

    Location: Nottingham

    there was another thread here recently... something along the lines of "if the phone is less than 6 months old they will send it off to a repair shop for you, or give you a referb phone replacement etc".
     
  3. David _b

    Wise Guy

    Joined: 28 Mar 2004

    Posts: 2,430

    Location: N Ireland

    Just a update.

    1 phone call later to o2 and posting my old phone back 2 days later a brand new phone is in my hand. Excellent service from o2. 6 month old phone had a few battle scars too even if it had nothing to do with the actual failure.

    /Hats off. :D