problem with wii

nickels

nickels

nickels

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Joined
18 Aug 2004
Posts
1,886
Location
midlands
right i have to say up till now i have had a great day playing my wii

but it now has decided it doesnt want to work :( ....just comes up with black screen, cd ejects and stuff, but the off and reset buttons down work :(

anyone know why, had same experience?

nickels :(
 
I was wondering when the thread

"Problem with my Wii"

Was going to come.

I could only think faulty

Where in Midlands you from?
 
nickels said:
right i have to say up till now i have had a great day playing my wii

but it now has decided it doesnt want to work :( ....just comes up with black screen, cd ejects and stuff, but the off and reset buttons down work :(

anyone know why, had same experience?

nickels :(
Click to expand...

try unplugging it from the mains for 20 mins or so and try again.
 
stevechapman said:
I was wondering when the thread

"Problem with my Wii"

Was going to come.

I could only think faulty

Where in Midlands you from?
Click to expand...

dont say faulty to me :( lol
burton on trent
 
nickels said:
dont say faulty to me :( lol
burton on trent
Click to expand...

lol sorry man

Want to bring it round mine and we can have a go

Leicester? Is that near?

Probably not faulty, might be overheating? Is it lying on the carpet or radiator at the back of it?

My 1st PS2 had problems when the radiator was behind it and on full blast, so rang up Sony and they gave me a brand new one from the factory.
 
If it is indeed faulty and it sounds like it could be then I'd say it was inevitable there were going to be some casualties, just as with the 360 and PS3 launch. I'd expect there to be less with the Wii though.

Seriously hard luck for you though, I hope it's just a glitch and not faulty.
 
stevechapman said:
lol sorry man

Want to bring it round mine and we can have a go

Leicester? Is that near?

Probably not faulty, might be overheating? Is it lying on the carpet or radiator at the back of it?

My 1st PS2 had problems when the radiator was behind it and on full blast, so rang up Sony and they gave me a brand new one from the factory.
Click to expand...

not near enough to pop round :(

its not on carpet, not by radiator, rather hot house though :p
 
If there is anything on your account that you want to keep.... VC downloads, save games etc. then you need to send it to Nintendo for a replacement... something like a 3 day turn around was quoted in the US though not sure if they are taking any longer.

If nothing you want to save then take it to a shop and you will have to wait for new stock... my guess is it will be quicker going down the Nintendo route.
Phone them to ask about turn around time.
 
Kamakazie! said:
If there is anything on your account that you want to keep.... VC downloads, save games etc. then you need to send it to Nintendo for a replacement... something like a 3 day turn around was quoted in the US though not sure if they are taking any longer.

If nothing you want to save then take it to a shop and you will have to wait for new stock... my guess is it will be quicker going down the Nintendo route.
Phone them to ask about turn around time.
Click to expand...

phone them, where i get the numbeR?
 
nickels said:
phone them, where i get the numbeR?
Click to expand...

Umm...Let me think :) Oh I'll try that new fangled internet malarky ;)

Customer Services/General enquiries

For all technical enquires including servicing products, guarantee information, troubleshooting, part orders and release dates please contact:

Nintendo Service Centre
Codestorm House
Walton Road
Farlington
Hampshire
PO6 1TR
Telephone: 0870 6060 247 (Calls are charged at the National Rate to the caller)
 
djjuk said:
Umm...Let me think :) Oh I'll try that new fangled internet malarky ;)

Customer Services/General enquiries

For all technical enquires including servicing products, guarantee information, troubleshooting, part orders and release dates please contact:

Nintendo Service Centre
Codestorm House
Walton Road
Farlington
Hampshire
PO6 1TR
Telephone: 0870 6060 247 (Calls are charged at the National Rate to the caller)
Click to expand...

thank you :) just rang, they put me on hold then tell me they are closed :(
 
went to shop i got it ...they said i have to ring nintendo....but they dont open on weekends :(

but i was wondering isnt it my right for the shop to exchange it? they have consoles just pre ordered ones....?

nickels
 
Last edited:
the people at **** (competitor btw ;) ) are probably just trying to help you. They know you will get a quicker turnaround through nintendo than they can give you?
 
touch said:
the people at **** (competitor btw ;) ) are probably just trying to help you. They know you will get a quicker turnaround through nintendo than they can give you?
Click to expand...

spose.... i want one of the pre ordered ones, if they havent picked up by now lol they dont want it :p
 
nickels said:
went to shop i got it ...they said i have to ring nintendo....but they dont open on weekends :(

but i was wondering isnt it my right for the shop to exchange it? they have consoles just pre ordered ones....?

nickels
Click to expand...


They lied to you and it annoys me greatly.
Your contract is with them. You can demand an immediate full refund.
Check out the sale of goods act on the DTI website.
 
VIRII said:
You can demand an immediate full refund.
Click to expand...

That was kinda what i was refering to further up. If he asked for a refund, im sure they would give him one. But if he chose to do that then he has no wii for weeks(?) or shells out ~£400 and gets another from an auction site.

If i understood his post correctly, he just wants his wii replaced and the shop know that they wont be getting anymore in for x days, thus going straight to nintendo will most liekly be the quickest route to a shiny new wii.
 
my dad keeps telling me to get refund, but im like that leaves me with no wii

i just think the shop should replace it then they should get it replaced with nintendo as they have the consoles out back
 
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