Problems with Windows 10 update?

HEADRAT · 31 Jan 2019 at 16:07

https://www.windowslatest.com/2019/...ws-10-store-reportedly-broken-for-some-users/

Try changing your DNS

https://www.cloudflare.com/learning/dns/what-is-1.1.1.1/

DampDog · 31 Jan 2019 at 16:17

Is there something problematic with BT connections?

darael · 31 Jan 2019 at 16:30

Windows Update Not Working? You’re Not Alone [Updated with Fix] - Softpedia
Update service said to be broken down by DNS settings

How to Fix Windows Update Issues by Using Google’s Public DNS - Softpedia
Windows Update service apparently down for some users

DampDog · 31 Jan 2019 at 16:52

That's worked a treat. Thank you for your help gentlemen(or ladies, User names are many and varied...

)
Much appreciated.

I'll probably revert to my ISP's automatic settings when the issue has been resolved. But for now I'm good to go. Cheers peeps.

HEADRAT · 31 Jan 2019 at 16:54

Great, glad it came to a happy ending, MS now need to sort their **** out!

AthlonXP1800 · 31 Jan 2019 at 23:45

HEADRAT said:
Tried that, still doesn't work

Are you using Version 1809 (OS Build 17796.253)?

Yes I am on version 1809 but with latest updates fully up to dated (OS Build 17763.292).

But... you are on Build 17796??? :confused:

Build 17796 did not existed accorded to UUP Dump website unless you made a typo on build number.

HEADRAT · 1 Feb 2019 at 07:40

Phil87 · 2 Feb 2019 at 20:35

I've had this problem for the last couple of days (I'm with BT). The fix for me was to change to the Google DNS - 8.8.8.8 and 8.8.4.4, that allowed updates to come through and it can still check for updates after setting the DNS back to auto.

DampDog · 2 Feb 2019 at 20:40

Yeah the guys here pointed me at that and it works a treat. I reverted back to my std settings and it worked yesterday (tried it several times) However today it's been hit and miss.

At The Gates · 2 Feb 2019 at 22:53

Yeh it's an issue with either certain ISPs or Microsoft and certain ISPs. Started on the 29th Jan. To get around it what worked for me was to tether to my mobile and connect. Right pain the backside as it breaks the Store and stops any new installs of apps and also breaks installed games such as all Forza games running as they crash to desktop when they cant connect with the update service.

Sargeantpepper · 2 Feb 2019 at 23:03

HEADRAT said:
https://www.windowslatest.com/2019/...ws-10-store-reportedly-broken-for-some-users/

Try changing your DNS

https://www.cloudflare.com/learning/dns/what-is-1.1.1.1/

Thanks for this, been trying to install .net framework for ages and this is stopping it

AWPC · 4 Feb 2019 at 09:35

~~BT seems to be working again now they fixed it yesterday or someone @ MS or BT reverted the issue which caused this~~

WAS fixed now its broken again on BT

TheVoice · 4 Feb 2019 at 11:16

Changing my DNS on my PC worked, but not on my tablet for some reason. Glad to hear it's a widespread issue, I upgraded to a BT Smart Hub 2 the other day and thought it was related to that.

pirahna_32 · 17 Aug 2019 at 22:25

HEADRAT said:
Something is borked (has to be on the day I rebuild my PC), also:

answers.microsoft.com

is down

Another thing to try for future reference is loading Chrome or Firefox in private mode which will disable all browser extensions.
I had the same problem with the site not loading then I tried https://downinspector.com/check/answers.microsoft.com which showed the site was up.
Put my browser in private mode and voila it loaded straight away.
Then all you need to do is figure out which offending browser extension is the culprit.