Program uninstall errors

GroggyTech · 16 Sep 2013 at 14:48

I installed an online gaming program, then it updated and installed them in my start menu, where the list of programs are. I uninstalled the software but the files for another version of the program as still in the start menu and i can still open the application

How do i remove all traces of this program please. already tried c cleaner and my PC is clean from malware

Meekal · 16 Sep 2013 at 15:54

Can you navigate to the location of where it was installed? c:\program files (x86)\programname... and see if there is an uninstall file there?

Is it Visible within the Add/Remove programs sections still?

GroggyTech · 16 Sep 2013 at 21:20

Hi, there is no folder of the program on c drive nor in the install/uninstall directory

Meekal · 17 Sep 2013 at 09:24

Go to the program in the start menu, right click it and choose properties and within the properties, there should be a location/target field under the shortcut tab.

Within the Target field, it will tell you where the software is running from. Copy and past the file location into the address bar leaving the actual *programname.exe* out and press enter and this will be the location of the software. Or you could just click Open file location and it will take you to the same location.

You should be able to find the uninstall file within here.

Lethagized · 18 Sep 2013 at 10:18

iobit's uninstaller is good for removing all the crap that the windows installer doesn't remove. It's free

GroggyTech · 18 Sep 2013 at 13:49

hi i tired that but it did not find anything to uninstall so i installed the software again and then removed with iobits to see if that worked but it didn't...

GroggyTech · 18 Sep 2013 at 17:50

One idea is to install in the start menu over the "other instillation and then uninstalling. How can i install the actul files in thart menu i can install in a FOLDER in the start menu but i want no folder just the files. THere is only the option to install in ...start meny/programs WITH the folder?

GroggyTech · 19 Sep 2013 at 14:27

GroggyTech · 23 Sep 2013 at 18:29

Any advice on this please?

Megahackerd · 23 Sep 2013 at 21:07

try revo uninstaller for free( do the pro for 30 days just for force remove this program)
the revo pro trial version got a integrated force remove programs designed to remove this software that doesnt have unnistaller
give a try
Revo Unnistaller Webpage
Unistaller guide
on the guide roll down to page 28 section 3.4 where it will teach you
you need the path aswell
MHD