PS3 Disk Drive Error

[mjer1984]

My PS3 developed a problem where upon start up it would fail to see any disc inside it, i tried DVD's, Blue rays and Games. I could then eject the disk and re-insert it and it would see the disc.

So yesterday I phoned up the customer care line told them all my issues, even though they are minor ones. My main reason being if my drive failed in the future i would have already told them about the error. So after going through telling them my serial number etc... they said they are sending me a brand new PS3 on thursday.

I know this is probably a tanks for the info moment but i was quite shocked.

 

[mjer1984]

Was it inside warranty (1yr)? If so i'm not surprised tbh, Sony are fantastic with warranty replacements. They used to also replace units outside of warranty but sadly their current financial status seems to have forced them to revoke that policy.

Hmm did he ask me when i bought it, i said i didn't know but my first game save was on the 28th April so I assume it just under a year old. Guess I rang just in time I had been putting up with the problem since Christmas.

On a side note i need to back up all my info on there, I tried last night but gave up. Do i have to copy each file individually, or can i do it all in one go?

 

[mjer1984]

never mind i looked at the Sony website, apparently backup is under system settings. I should have looked harder.

 

[mjer1984]

Grr after spending hours downloading all the updates my replacement sounds like i have a bloody gas turbine in the corner of my room. So i get another one and have to update everything again.

Is there anywhere online i can download all the updates/games whilst i am at work?