PS3 problem.

Mobius 1 · 2 Apr 2009 at 10:35

Hi,

I'm having some trouble with my 40GB ps3.

last night, i put gta 4 in my ps3, it started to load then it gave me a disk error, threw me back to the dash, and told me to press circle to go back.

tried it a few times and wouldn't work. so i tried MGS4, and that loaded into the MGS4 menu screen fine.

I tried GTA4 again still the same problem, thought it was the disc but that was fine, not a scratch on it. i also tried COD4, and that wouldn't even be recognised by the system.

now any game i put in isn't recognised. i havent tried dvd's or cd's yet though...anyone had a similar problem?

i havent got a receipt, where do i stand? i dont know if its in warranty or not.

Cheers..

Robert1986 · 2 Apr 2009 at 10:37

I had this happen to me with MGS4. I just used a cd cleaner and cleaned the MGS4 disc and it worked fine after that.

mjer1984 · 2 Apr 2009 at 10:39

if its still in warranty i would phone them up and see what they say, i did and i get a replacement today. My issue was different tho.

Mobius 1 · 2 Apr 2009 at 11:23

okay, i'll give both methods a go. cheers for the replies.

just phoned them now. its gonna cost me 99 quid to fix for a new blu ray drive... i cant describe my disappointment in sony right now..ffs. its barely a year old!!!

Dutch Guy · 2 Apr 2009 at 13:12

Who did you call, the store or Sony?

Mobius 1 · 2 Apr 2009 at 13:29

Dutch Guy said:
Who did you call, the store or Sony?

i phoned sony. who said to me all 40GB consoles are now out of warranty. so i will have to pay for repair. i asked if there was anyway to wing a free repair but he said he cant do that.

i guess i just have to pay. although im not happy with sony at all... i'll be avoiding their next console. my ps1, or ps2 never went wrong i dont see why technology has got worse over the years.

Dutch Guy · 2 Apr 2009 at 13:45

You could try the store where you bought it and try a swap for a new one but if you lost the receipt it will be very difficult.

mjer1984 · 2 Apr 2009 at 14:00

all 40GB models can't be out of warranty the guy didn't even seem concerned about when I bought mine. Seems like a right pain in the backside tho man.

Mobius 1 · 2 Apr 2009 at 16:49

Dutch Guy said:
You could try the store where you bought it and try a swap for a new one but if you lost the receipt it will be very difficult.

indeed..

i cant even find it on my statements for some odd reason, i think i paid part cash part card, the amount i remember paying is 290, but that amount is not on my statements because i paid part cash. damn..

mjer1984 said:
all 40GB models can't be out of warranty the guy didn't even seem concerned about when I bought mine. Seems like a right pain in the backside tho man.

it is trust me, im not the sort of guy to kick up a fuss either. i might just pay the 99 quid and forget about it. cheers for the help though fella's

mcwildcard · 2 Apr 2009 at 16:52

Give them another ring and you might get someone who is willing to help, it sounds like the last customer services person was being a bit too dismissive.

Dutch Guy · 2 Apr 2009 at 19:13

mcwildcard said:
Give them another ring and you might get someone who is willing to help, it sounds like the last customer services person was being a bit too dismissive.

Good tip, if they are still unwilling start talking about the fact that a console should be fine for much longer than a year and you are entitled to a new one or a free repair and if that fails cry

Mobius 1 · 2 Apr 2009 at 19:42

Dutch Guy said:
Good tip, if they are still unwilling start talking about the fact that a console should be fine for much longer than a year and you are entitled to a new one or a free repair and if that fails cry

i'll just tell them i'll go to microsoft, im sure they'll be willing to sell me a console.

maybe that will persuade them, mind you, sony have already got their money from me

nevermind, i might just start sobbing down the phone, and say ive got a family to support now...

damn im so pi*****

cheers guys.