PS3 Timeout Issue

[Firegod]

Hi all, hope someone can help. This is more a Network issue, than Console / Game question, so thought I would ask here (I need tech-minded people). OK where to start, a bit of background. I'm basically trying to update GT5 and failing. Update gets anywhere between 1-10% and then for some reason the time remaining shoots up from ~60min to about 300min and I get an error.

The error is [80710723] which is apparently a network timeout error.

I've been trying to update for about a week now, at various times, so I can't really put it down to "server load".

We have x2 PS3's in the household, the other, has updated fine. After trawling various forums I have tried everything.

- Disable Media Server on PS3
- Set static IP on PS3
- Use OpenDNS DNS addresses
- Disable UPnP (and on Router)
- Put PS3 into DMZ on Router
- Restart Router
- Power off Router and PS3 from Wall
- Change to a Wired connection on PS3
- Changed back to Wireless connection (Signal Strength is 92%)

... nothing! It's not an internet issue that I can see, as I can use my PC fine whilst this thing is trying to update and timing out.

I checked my Router Access log and noticed it seems to struggle connecting to 62.41.85.88:80 (TCP)Web as a second later I get 62.41.85.88:80 (TCP) close connection and also 62.41.85.115. Eventually, it will get a connection which is when it seems to update, then it will close and not reconnect to anything and then I get the error. Here is an example:-

DNS lookup seems to be OK, as it reports things like:-

- inquire static-resource.np.community.playstation.net
- inquire b0.ww.np.dl.playstation.net
- inquire b3.gb.np.communication.playstation.net
- inquire updptl.gb.np.community.playstation.net

etc, etc.... and nothing is being blocked / reported by the Firewall.

Now, people have said (including Sony Tech Support) to forward some Ports for the PS3. I am right in thinking, by having the IP for the PS3 in the DMZ, that I do not need to do this? Basically, all traffic is bypassing the NAT and going straight to the console, yeah?

I'm stumped! The only thing I can think of, is that the other PS3 was updated before I flashed the firmware on the Router to the latest version. I could possibly flash it back and re-test... but thought I'd ask first.

Any help, or ideas? I'm pulling my hair out, so frustrating!

Thanks.

 

[matthab]

Ok I would add the ports to the firewall as I have seen some home routers places the DMZ behind the firewall.

Also try going to the main menu within the PS3 and update the game. Also check you HDD has enough space as the update is almost 600mb big.

 

[Firegod]

Ok I would add the ports to the firewall as I have seen some home routers places the DMZ behind the firewall.

Also try going to the main menu within the PS3 and update the game. Also check you HDD has enough space as the update is almost 600mb big.

Thanks for the ideas, I will try these out tomorrow when I get a moment. Just to clarify please, when you say "update through the main menu", how do you do this? I have been simply launching the game and getting the update prompt then... is there another way?

Also with regards to space, I think on last check I had ~190Gb free.

Thanks!

 

[Firegod]

OK, spare Router in place. Now getting to ~95% (3 times now) and the same message appears. Must be the PS3??? There is nothing left to try / change surely. So frustrating!!