PSA: Samsung SSD RMA info if youve had it a while

[goodl]

if you ever need to RMA a Samsung SSD the information isn't really available on the website, so it might help some people if I posted it here.

To initiate an RMA request by email
[email protected]

By Telephone, it's Europe but charged at local rates and yet that is the right number with 00800
00800 8010 8011

hope this helps as I had to find this out from a Samsung agent

 

[ED209]

i have two Samsung drives so i will make a note of the info and keep it to hand

 

[Aberfala]

if you ever need to RMA a Samsung SSD the information isn't really available on the website, so it might help some people if I posted it here.

To initiate an RMA request by email
[email protected]

By Telephone, it's Europe but charged at local rates and yet that is the right number with 00800
00800 8010 8011

hope this helps as I had to find this out from a Samsung agent

Having recently had to make use of Samsung's RMA process I'd just like to say that there's no need to call them, everything can be done via the email address posted and in my case at least was sorted within a few days.

 

[ED209]

Nice, i may have to use the service as i think one of my SSDs have started making a "coil whine" type noise when accessing data on it but need to double check its not the PSU as they sit right above the PSU (S40 case)

 

[Andy pearson]

Thanks for the email address. If I get a response I’ll post again to let people know it’s still relevant in 2020