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PSN Charges

Discussion in 'Console Games & Hardware' started by davewhite04, Aug 11, 2018.

  1. davewhite04

    Mobster

    Joined: Mar 28, 2004

    Posts: 3,840

    Location: Newcastle upon Tyne

    Does anyone else get 3-4 spurious 10p charges from Sony for no reason?

    Every month they decide to charge me 10 pences here and there?

    I bought Mega Drive classics for £15.99 in the summer sale. I got charged £24.99 as I must of bought it just over midnight(it was in my basket for £15.99) that day it came off a Summer sale even though the sale is still on, and it just says adding games everyday or something, nothing about taking games off sale.

    If I didn't have a digital library of 300+ games on my Playstation I'd just switch to xbox. I'm really sick of the way Sony operate, they are scammers and they get away with it most of the time.

    I'll be speaking to barclaycard on Monday AGAIN. 10p, it's the principal.
     
  2. malachi

    Sgarrista

    Joined: Jun 27, 2006

    Posts: 7,915

    Location: Earth

    Nope, you need get in touch with Sony and check your account for suspicious activity.

    Also if you don't have multi factor authentication enabled on your PSN account, DO IT NOW!
     
  3. Spacedeck

    Mobster

    Joined: Sep 14, 2007

    Posts: 2,528

    Location: West Yorkshire, England

    I'm guessing these are on your statement? Just contact Sony, why would they have any reason to scam you or anyone else? That doesn't make sense.
     
  4. V F

    Capodecina

    Joined: Aug 13, 2003

    Posts: 14,338

    Location: UK

    If that is the case, I'm still so surprised the amount that is still getting caught out to this day. They made it available back in 2016.
     
  5. Plainsong

    Soldato

    Joined: May 5, 2008

    Posts: 5,943

    Location: Chester

    Something not right there. I've never experienced anything like that before.
     
  6. TheVoice

    Capodecina

    Joined: Aug 15, 2005

    Posts: 19,815

    Location: Glasgow

    Speak to Sony, and/oror disassociate all payment methods from your account and use top-up codes which can be had cheaper than using money directly anyway.
     
  7. digitalx

    Soldato

    Joined: May 25, 2013

    Posts: 7,031

    Location: Kent.

    None here, nothing on emails etc. I would get in contact ASAP.
     
  8. Iron-man

    Hitman

    Joined: Aug 27, 2015

    Posts: 885

    Location: UK1

    get hold of them and ask them what the charges are for, as above cancel all payments methods to it and use codes
     
  9. davewhite04

    Mobster

    Joined: Mar 28, 2004

    Posts: 3,840

    Location: Newcastle upon Tyne

    Cheers everyone. Sony's customer service lines were off last time I rung so emailed instead. Got a reply today simply stating there will be no refund unless I have a screenshot of it saying £15.99 in my trolley! So everytime I buy digital I should take a screenshot of my basket(which proves nothing) before I press pay in case I'm overcharged!

    Called barclaycard who are usually really good, so Sony will end up paying what they owe, just it'll take a while and a wait for my new card to come. I wish digital games never came out. In sales I buy tons of games I never play, and buy most of my games on there generally just for convenience. I'm stuck with Sony now, Nintendo are worse like, Microsoft have been good for me.
     
  10. andshrew

    Wise Guy

    Joined: Oct 25, 2002

    Posts: 2,401

    You could just do the normal person thing and, you know, check what the total on the checkout is showing before blindly clicking through it.
     
  11. PiKe

    Capodecina

    Joined: Oct 18, 2002

    Posts: 22,759

    Location: Lake District

    Sony are really funny about not being able to take payment or getting a chargeback, they will suspend your account if you have disputed it with Barclaycard and got the refund that way.
     
  12. Spacedeck

    Mobster

    Joined: Sep 14, 2007

    Posts: 2,528

    Location: West Yorkshire, England

    I thought this was about the 10p charges? Not about the basket value.

    And as above, if its a chargeback in anyway, you will be suspended until you repay them the outstanding balance.