PSU Caused Fire

torchwood · 16 Apr 2014 at 20:13

I sold a Thermaltake Toughpower XT 1275W Gold PSU and the guy couldn't get it running, after leaving it on all night he was able to get it to power and is saying when he turned it on he got sparks, flames and massive plume of smoke (smoke alarm goes off), killed his SSD.

It was fine when i sent it and i have received it back and no sign of any damage to PSU, no cables melted, no smoke smell and it powers up fine for me, ran it under load and no issues. Guy is a member on here so not saying i don't trust him but i can't RMA a working PSU, how likely is a high end PSU like this to cause issue above and leave PSU undamaged?

jh30uk · 16 Apr 2014 at 20:28

None at least a melted cable plug if it burned at that end and if it was at main PSU end it would be a mess.

The fact it does not even smell...

robertchalmers1 · 16 Apr 2014 at 21:04

jh30uk said:
None at least a melted cable plug if it burned at that end and if it was at main PSU end it would be a mess.

The fact it does not even smell...

+1 agrred there you would def know if it has blown would be some mess inside, i know an old one years ago was

robertchalmers1 · 16 Apr 2014 at 21:07

maybe no the greatest pic but heres an idea on what it may look like or something similair

i presume he is trying to hit you for a new ssd

4T5 · 16 Apr 2014 at 21:07

I had the same sort of thing happen to me. Bought a PSU off here, Plugged it in & Bang whoosh Cloud of smoke :eek:

+

When I took the PSU out it Stank, Seller was real good about it, Can't remember who it was now as it was years & years ago but I wouldn't mention the chaps name anyway as **** 'appens.

Anyway... If it had blown it would Stink.

Steveocee · 16 Apr 2014 at 21:29

Sounds like someone changed their mind.

Josh · 16 Apr 2014 at 21:33

Steveocee said:
Sounds like someone changed their mind.

this.

torchwood · 16 Apr 2014 at 22:23

What's the chance of the PSU causing a surge and destroying a SSD?

GravyMonster · 16 Apr 2014 at 22:49

Highly unlikely. However if there was smoke, fire and a bang then the PSU should be 100% dead.

Definitely sounds like buyers remorse.

ukbilleh · 16 Apr 2014 at 22:52

robertchalmers1 said:
maybe no the greatest pic but heres an idea on what it may look like or something similair

i presume he is trying to hit you for a new ssd

wow that's pretty... ******!!

PapaLazaru · 17 Apr 2014 at 11:31

Are they asking for money for the SSD?

deFiniLoGy · 17 Apr 2014 at 11:40

Steveocee said:
Sounds like someone changed their mind.

+2

Martini1991 · 17 Apr 2014 at 11:54

Not quite the same, but a build I made, the Graphics card blew (And when you put it into a PC and tried to start it, it stank, like really horrible), it took the SSD with it when it broke, but the PSU's been working perfect post incident lol.

So parts can take others with surges.

torchwood · 17 Apr 2014 at 12:13

Not asking for money for SSD, it is his SATA cable connected to the SSD that burnt out, I'm thinking his SATA cable shorted, only explanation?

dottty27 · 17 Apr 2014 at 12:23

You sold something to a forum member yet don't have access to the MM ...

DJ_Bucho · 17 Apr 2014 at 12:33

dottty27 said:
You sold something to a forum member yet don't have access to the MM ...

I presume he sold the item elsewhere, but knows the buyer is also an Overclockers.co.uk member as well.

dottty27 · 17 Apr 2014 at 12:42

From what the op has said so far then id just refund him and chalk it up to experience

Steveocee · 17 Apr 2014 at 12:55

dottty27 said:
From what the op has said so far then id just refund him and chalk it up to experience

See I'd do the opposite.
I'd video the PSU working and send that to the person and kindly explain it's not the PSU and how are they going to pay for return postage of it?

DJ_Bucho · 17 Apr 2014 at 12:57

Steveocee said:
See I'd do the opposite.
I'd video the PSU working and send that to the person and kindly explain it's not the PSU and how are they going to pay for return postage of it?

I tend to agree, if the OP has the Power Supply back in his possession and it's working perfectly, then there's clearly nothing wrong with it

dottty27 · 17 Apr 2014 at 13:02

Depends how much hassle the op want's tbh, at the mo he has it back and can resell it if he gets in to a long winded battle with this guy it could be weeks without a resolution