Question on utility bills

[thebloyn]

This EDF bill is seriously confusing

amount of last bill -£83
payments -£64
charges this period £31
total for period -£116



the electric is similar

does the - mean I`m owed the £116?

 

[asim18]

Yes. Your last bill was -83, then you paid them another £64. Which meant they were £147 up. This period, you used £31 worth of gas, bringing your balance down to £116.

They have an extra £116 of your cash basically. The positive balance will be saved for future bills.

 

[thebloyn]

Ah cheers for that, I`m not stupid but the way they set those bills up was really confusing.

 

[Windle]

Yeah I ended up about £500 in credit after moving to a direct debit billing. They will much about with your repayments so that the credit disappears, at one point I was paying £15 a month for all my leccy (don't have Gas)

 

[Glaucus]

Being up at the end of summer is a very good thing. As your bills will massively increase in winter with heating.

 

[meghatronic]

Being up at the end of summer is a very good thing. As your bills will massively increase in winter with heating.

This. I never ask for the money back until the following summer (if still in credit).