refund - you don't make it clear that its for PC so someone stupid could quite easily make a mistake.
But why is that the sellers fault that someone is stupid and buys a game that wasn’t ever released for the PlayStation and expects it to play on one?

Tried to ring, was on hold 15 minutes, gave up.
I just used their call back service in the endWhy on god earth would you pick up a phone, when you can just use there live chat.....