quinn direct

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18 Oct 2002
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Bristol
Anyone used Quinn Direct for their insurance?

I have which i did through their web-site on Monday at 11am. Paid for and confirmed, the ref number came up on the screen saying email confirmation will follow shortly etc. I wrote it down but now I can't bloomin find it. I logged into the site to see what it said and sure enough my new policy was there and I could view the details. Anyway to cut a long story short my net connection went down that afternoon. I thought I'd check the Quinn web-site just now to see if all was ok, except I log in with the user-name/pass i specified and there's nothing. No quotes, no policy, nowt. I've also received no emails from them either :(

It was due to start at midnight tonight (14th at 00.00) I'm kinda concerned atm. Obviously theres nobody maning their phones past 8pm but HSBC say that there is an authorisation waiting on my account from Quinn Direct.

I need the damn car tomorrow and earlier than their phone lines open (9.30 it says) - Whats the best course of action do you think?
 
In an ideal world you should wait until they open tomorrow and call but to be honest everything should be kosher. If you got confirmation that you were insured and they are taking money for it you should be grand.

Although to avoid a flaming, you probably should wait until you confirm it over the phone.
 
Aye looks like i'm walking to the dentist tomorrow then riding my bike to work :(

The hsbc guy said don't go putting it through again! Kind of strange how the web payment screen said payment a'ok authorised - yet hsbc say its awaiting authorisation.
 
It might be a preliminary authorisation

When I bought my car insurance they authorised it over the phone and cover started at that time. The money didn't actually leave my account until several days later

Are you 21 or over? If so, just to be sure, you can get a days cover for £10 from http://www.dayinsure.com/
 
Well I just phoned them, and the policy is active, they sent the docs out yesterday in the mail (from Ireland though). The girl told me that the money wouldn't leave the account until the time the policy was due to start which was midnight gone. Phewwww :)
 
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