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R9 285 Issues

Havocide

Havocide

Havocide

Associate
Joined
27 Apr 2008
Posts
54
My dad purchased the card below from overclockers not long ago but we are a bit confused as to the game performance with it.

Asus AMD Radeon R9 285 DC2 OC "Strix Edition" 2048MB GDDR5 PCI-Express Graphics Card

Dads PC is fairly beefy but I dont have accurate specs (8core AMD proccesor, 16gb ram, good power etc)

All games play well and play on high settings, however randomly he gets frame rate loss. We are not sure what is causing it as its on any game.

It will be playing normally then suddenly lose frame rate to stupid low levels, still playable but extremely lagged, then about 10-15seconds later recover. As if its trying to catch up with itself.

I've tried google but cant seem to find anything relating to it.

Any help would be great.
 
MagicBoy said:
CPU and GPU Temps?
Click to expand...

We did have an issue with CPU temperature at one point(over70degress), however the entire case was changed to a bigger case with new fans and CPU water cooled which solved the issue. (40degress)

I would have to check GPU temperatures.

Computer has never been overclocked.


EDIT: Found out its running at 60oC. Seems a bit high and might be the cause? Thats with the grandson on the PC watching youtube, no gaming.

But how do you cool it down? its got massive fans that don't seem to be doing the job they meant to?
 
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Scougar said:
Which games get frame rate loss?
Click to expand...

All games, we've not noticed a game that doesn't get it. When not gaming it runs fine, PC doesnt stutter at all.

Assasins Creed games, Shadow of Mordor. not sure of other games he plays regular. But they all do it. Even if settings are tweaked it makes no difference.

The fans on the card only seem to kick in randomly, never running all the time(not at high speed anyway)(you can hear them when they get going) but this hasn't changed since the day the card arrived.
 
What res is your dad gaming on?

Specifically for AC, it could well be just AC being AC with its own game problem, but for Shadow of Mordor, it could may be that the 2GB vram is not enough.
 
What motherboard is it? It may be depending on the board the cpu throttling due to inadequate vrm's. Just a thought.

Ps. on the strix edition the fans won't kick in til the gpu hits 65c.
 
Marine-RX179 said:
What res is your dad gaming on?

Specifically for AC, it could well be just AC being AC with its own game problem, but for Shadow of Mordor, it could may be that the 2GB vram is not enough.
Click to expand...

It could be this on Mordor, ideally with a 2gb 285 you can have everything high at 1080p but the textures at medium.
 
davida76 said:
What motherboard is it? It may be depending on the board the cpu throttling due to inadequate vrm's. Just a thought.

Ps. on the strix edition the fans won't kick in til the gpu hits 65c.
Click to expand...

davida76 said:
It could be this on Mordor, ideally with a 2gb 285 you can have everything high at 1080p but the textures at medium.
Click to expand...

Unlikely. My GFX card is no where as good as his and not even I get this issue.

We both play ARK:Survival Evolved. (Not the best to give feedback on due to early access) but he can run this on much higher settings his frame rate is great but still drops down really low then bounces back (Even on low settings) As I said it doesn't matter on the game it happens. Something I do not experience with my card on ARK either. Got a report on his PC so maybe this will help solve the problem, sorry for wall of text.


System info.

Summary
Operating System
Windows 7 Home Premium 64-bit SP1
CPU
AMD FX-8320 19 ?C
Vishera 32nm Technology
RAM
20.0GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
Motherboard
ASRock 970 Extreme4 (CPUSocket) 37 ?C
Graphics
HDTV (1920x1080@60Hz)
2048MB ATI AMD Radeon R9 200 Series (ASUStek Computer Inc) 54 ?C
Storage
111GB KINGSTON SV300S37A120G ATA Device (SSD) 28 ?C
931GB Seagate ST1000DL002-9TT153 ATA Device (SATA) 34 ?C
931GB Generic External USB Device (USB (SATA))
Optical Drives
PIONEER BD-RW BDR-207D ATA Device
TSSTcorp CDDVDW SH-S223B ATA Device


Threads APIC ID: 7
RAM
Memory slots
Total memory slots 4
Used memory slots 3
Free memory slots 1
Memory
Type DDR3
Size 20480 MBytes
Channels # Dual
DRAM Frequency 665.1 MHz
CAS# Latency (CL) 9 clocks
RAS# to CAS# Delay (tRCD) 9 clocks
RAS# Precharge (tRP) 9 clocks
Cycle Time (tRAS) 24 clocks
Bank Cycle Time (tRC) 33 clocks
Physical Memory
Memory Usage 14 %
Total Physical 16 GB
Available Physical 14 GB
Total Virtual 32 GB
Available Virtual 30 GB
SPD
Number Of SPD Modules 3
Slot #1
Type DDR3
Size 8192 MBytes
Manufacturer Crucial Technology
Max Bandwidth PC3-10700 (667 MHz)
Part Number BLT8G3D1869DT1TX0.
Serial Number A6199B2E
SPD Ext. XMP
Timing table
JEDEC #1
Frequency 457.1 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 17
tRC 23
Voltage 1.500 V
JEDEC #2
Frequency 533.3 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 20
tRC 27
Voltage 1.500 V
JEDEC #3
Frequency 609.5 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 30
Voltage 1.500 V
JEDEC #4
Frequency 666.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
tRC 33
Voltage 1.500 V
XMP-1866
Frequency 933 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 27
Voltage 1.500 V
Slot #2
Type DDR3
Size 8192 MBytes
Manufacturer Crucial Technology
Max Bandwidth PC3-10700 (667 MHz)
Part Number BLT8G3D1869DT1TX0.
Serial Number A708934B
SPD Ext. XMP
Timing table
JEDEC #1
Frequency 457.1 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 17
tRC 23
Voltage 1.500 V
JEDEC #2
Frequency 533.3 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 20
tRC 27
Voltage 1.500 V
JEDEC #3
Frequency 609.5 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 30
Voltage 1.500 V
JEDEC #4
Frequency 666.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
tRC 33
Voltage 1.500 V
XMP-1866
Frequency 933 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 27
Voltage 1.500 V
Slot #3
Type DDR3
Size 4096 MBytes
Manufacturer Crucial Technology
Max Bandwidth PC3-10700H (667 MHz)
Part Number BLT4G3D1869DT1TX0.
Serial Number AD01F6A3
SPD Ext. XMP
Timing table
JEDEC #1
Frequency 444.4 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 16
tRC 22
Voltage 1.500 V
JEDEC #2
Frequency 592.6 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 30
Voltage 1.500 V
JEDEC #3
Frequency 666.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
tRC 33
Voltage 1.500 V
XMP-1866
Frequency 933 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 27
Voltage 1.500 V


Graphics
Monitor
Name HDTV on AMD Radeon R9 200 Series
Current Resolution 1920x1080 pixels
Work Resolution 1920x1040 pixels
State Enabled, Primary, Unsafe
Monitor Width 1920
Monitor Height 1080
Monitor BPP 32 bits per pixel
Monitor Frequency 60 Hz
Device \\.\DISPLAY1\Monitor0
ATI AMD Radeon R9 200 Series
Manufacturer ATI
Model AMD Radeon R9 200 Series
Device ID 1002-6939
Subvendor ASUStek Computer Inc (1043)
Current Performance Level Level 0
GPU Clock 954.0 MHz
Temperature 54 ?C
Driver version 14.501.1003.0
BIOS Version 113-AD68500-100
Memory Type GDDR5
Memory 2048 MB
Bandwidth 176.0 GB/s
Count of performance levels : 2
Level 1 - "Perf Level 0"
GPU Clock 300 MHz
Memory Clock 150 MHz
Level 2 - "Perf Level 1"
GPU Clock 954 MHz
Memory Clock 1375 MHz
 
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As you have a 4+1 phase motherboard you might be experiencing throttling with the cpu. If you are running it at stock then it probably needs the v-core reducing or the clocks adjusted. But first you need to do some cpu testing to make sure your clockspeeds aren't droppng below the base clock when the vrms are overheating.

Here is an example of throttling,
http://forums.overclockers.co.uk/showthread.php?t=18639472
So try some testing and use hwmonitor so we can see the temps and voltages.
 
Davedree said:
As you have a 4+1 phase motherboard you might be experiencing throttling with the cpu. If you are running it at stock then it probably needs the v-core reducing or the clocks adjusted. But first you need to do some cpu testing to make sure your clockspeeds aren't droppng below the base clock when the vrms are overheating.

Here is an example of throttling,
http://forums.overclockers.co.uk/showthread.php?t=18639472
So try some testing and use hwmonitor so we can see the temps and voltages.
Click to expand...


+1

Amd 8350 + Asrock 970 Extreme 4. Something wrong?

Asrock 970 Extreme4 strange throttling

Issues with FX-8320

That board isn't designed for a greedy fat 8 Core, the VRMs can't deal with it, they overheat and force the CPU to run at a much lower speed and there in much lower performance causing drops in Frame Rates.

Do some of the described tests to confirm.
You could try undervolting it, reduce the clock rates a bit but i don't think there is a lot you can do to make that particular board behave.

If you are satisfied the board is the problem its worth considering a new one, flog the old one on fleabay, get as much as you can for it.
Don't get another ASRock board.

I would recommend this as an inexpensive and capable board.


Asus M5A97 R2.0 AMD 970 (Socket AM3+) DDR3 Motherboard
£68
 
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As a ghetto fix you could try taking the side off the PC and pointing a desk fan or similar over the CPU socket/VRM area.

It would let you know for sure if it's VRM throttling, although it does sound extremely likely.
 
Ah good old ASRock ripping up the rulebook again, then discovering why it wasn't officially supported in the first place. ;)
 
MagicBoy said:
Ah good old ASRock ripping up the rulebook again, then discovering why it wasn't officially supported in the first place. ;)
Click to expand...

And yet the motherboard box clearler states 8CORE ready...

We've downloaded the OCC test. Core speed seems to be all over, one moment 5% overclcoked then -60% (with the speeds aswell)

So sounds like this is the problem?
 
Box can state what it likes. If it's a misrepresentation issue then discuss it with the retailer. Probably far more effort than it's worth, so as above I'd buy a new board and flip the old one.
 
Havocide said:
And yet the motherboard box clearler states 8CORE ready...

We've downloaded the OCC test. Core speed seems to be all over, one moment 5% overclcoked then -60% (with the speeds aswell)

So sounds like this is the problem?
Click to expand...

Let's see if you can get it to hold stock clocks by tweaking your bios before writing the board off.
A stress test is more current demanding on the power regs than real gaming and most applications. If you can show us a screenshot of the hwmonitor during a little stress testing we can see what's going on.

You should be able to reduce voltage, turn off turbo boost and dial in the frequency with less heat/voltage and it might be lucky to not throttle.
 
Davedree said:
Let's see if you can get it to hold stock clocks by tweaking your bios before writing the board off.
A stress test is more current demanding on the power regs than real gaming and most applications. If you can show us a screenshot of the hwmonitor during a little stress testing we can see what's going on.

You should be able to reduce voltage, turn off turbo boost and dial in the frequency with less heat/voltage and it might be lucky to not throttle.
Click to expand...

Not Dad's area of expertise messing around with the settings. He said he would rather just buy a new up to date board.

https://www.overclockers.co.uk/showproduct.php?prodid=MB-286-MS

Would this do the trick?
 
Havocide said:
Not Dad's area of expertise messing around with the settings. He said he would rather just buy a new up to date board.

https://www.overclockers.co.uk/showproduct.php?prodid=MB-286-MS

Would this do the trick?
Click to expand...

I'd suggest maybe looking at some overclocking and tweaking guides, a couple of minutes in the bios and some testing and you might be lucky to save yourself the hassle of swapping out the board and cpu, and saving yourself some money with your current board.

The 970 gaming It will work out of the box, however it doesn't have any llc support however if you don't overclock then it wouldn't matter to you.
It's an ok board but if spending that money you'd be better off with this if you get the urge to overclock.
https://www.overclockers.co.uk/showproduct.php?prodid=MB-502-AS&groupid=701&catid=1903&subcat=2046.
 
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