Random Restarts on Computer

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Joined
16 Jul 2006
Posts
463
Location
Birmingham/oxford
I know this can sometimes be impossible to diagnose but for a little while now My computer has been randomly restarting. It happens after various lengths of being on and whilst doing different tasks, none of which are particularly high demand. Sometimes it can be a week between each restart, other times it has happened 2 or 3 times a day.

I've not changed anything recently on the hardware front, I did do a clean inside the other day to get rid of excess dust which didn't seem to make a difference.

I'm monitoring temperatures at the moment, all CPU cores are between 31-38c. GPU is at 50c

My comp is running Windows 7 64
[email protected]
4.00GB RAM
Nvidia Geforce GTX 260
gygabyte DS3 or DS4 board, can't quite remember of top of my head.

The only thing I have noticed recently is I can hear my hard drive loading most of the time now, and the comp has had times where its taken a bit longer loading something?

Would anybody be able to suggest anything to start with? I know it can be hard to track these things down, I've got a uni hand in next Monday so this isn't what I need!

Thanks

Simon
 
Check the event viewer.

Start > Run > type eventvwr.msc

Go to custom view and then administrative view.

It gives details of everything that going wrong. Try and find a BSOD or something that maybe restarting your system like something been terminated.

BSODs are listed under "Error" but also pay attention to the "Critical" ones
 
Thanks for your help,

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This is what I've found, I think the top entry was the time that it last restarted this morning. To be honest I don't know what any of it means though!
 
Kernel power is normally the side effect of something else shutting your pc down. If your computer suddenly shuts down, you get a critical with kernel-power.

try searching on google some of the event IDs, most will link you to the microsoft website and give you details about what the error means, and how to fix it. Its almost impossible to not get any errors in event viewer, you'll always get warnings. You shouldn't worry, normally just 1 thing thats causing this.

This can be trail and error. Like your CAPI2, theres a hotfix on microsofts website.

http://support.microsoft.com/kb/2328240

Apply it, see if the error goes away. If the problem still consists, check another event ID that was caused around the time your system crashed, see if there is a fix, apply and test.

Welcome to troubleshooting lol
 
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