Raptor 16mb cache owners needed to test something.

Blonked · 7 Aug 2010 at 09:15

Can anybody with a Raptor 16mb cache version run HD Tune Pro 4.50 and let me know if in the disk health SMART tab you have a Orange warning bar near the bottom with " Ultra DMA CRC error rate " ? as all my Raptors show the same warning in different computers so i think it may be a false Positive as any other program that shows smart status shows the drive as healthy with a green tick and pass on everything.

http://www.hdtune.com/download.html

Thanks

occuda · 7 Aug 2010 at 11:48

Here is a pic of my Raptor, it has the same thing but has been running fine for years in the 2nd PC.

Blonked · 7 Aug 2010 at 12:08

Thanks occuda as thats the same exact warning.

It's definitely a problem with 4.50 and Raptor drives for some reason as i just tried an older version of HD-Tune and every status line is ok and i just tried speedfan as that has disk info and it passed with everything ok.

Wonder how many people have seen this and thought they had a problem. :eek:

Sem · 7 Aug 2010 at 13:00

dont worry about it i had the same thing on some of my drives

its due to a problem with the sata cable it doesn't mean there is a problem with the drive itself

change your cables and make sure they are securely in

http://www.overclock.net/hard-drives-storage/706633-ultra-dma-crc-error-count.html

Flanno · 8 Aug 2010 at 00:34

Just ran it on both my 600gig velociraptors. No issues. I reckon it's the cable.

Rroff · 8 Aug 2010 at 00:38

It randomly does this on different entries on different drives - I think its just the SMART data isn't properly recognised/handled on all drives.

mrtckane · 8 Aug 2010 at 00:45

it's the cable.
i had this, three cables later and it left.

sata cables, especially the cheap ones, are very crappy.

AdamsHomes · 8 Aug 2010 at 22:48

I can confirm that the problem is with HD-Tune 4.50 giving a false alert with the older Raptor drives as i bought 2 brand new factory sealed 150gb 16mb cache raptors from a shop clearance about 6 weeks ago and both drives show the same "Ultra DMA" alert with HD-Tune but when i test the drives via speedfan and Western digital official HDD tester for the Raptor drives both pass and both say the "Ultra DMA" is perfectly fine.

Wester Digital Support for the older Raptors

http://support.wdc.com/product/download.asp?groupid=601&lang=en

Data Lifeguard Diagnostic for Windows

http://support.wdc.com/product/download.asp?groupid=601&sid=3&lang=en

Blonked · 9 Aug 2010 at 06:35

I was speaking to somebody in the USA yesterday that sells Hardrives on Ebay and he also confirmed that the problem is just HD-Tune that started around version 4.01 with false alerts. He also said that the company that owns HD-Tune started buying into Hardrive DATA recovery that they charge a Fee for so make of that what you will. :eek: