Razer Support????

Apem · 21 Mar 2017 at 16:37

How long does Razer take to answer tickets and tweets please? been over 24hours since i put ticket in. My Deathadder Chroma Left Button constantly double clicks its doing my head in ive only got till May left on the warranty.

Doogles · 21 Mar 2017 at 16:44

You will get shafted, I had a sensor go in mine a couple of months before warranty was out and they kept saying that it was fine and working as intended even though it died for a second everyday. Well I continue using it then a month after warranty is out it starts double clicking on the MB5 so I put it in the bin, I don't buy new Razer products now as the warranty is useless imo. That was a Imperator if you are wondering. Got a Deathadder myself but don't expect it to last that long but being as I got it cheap on the MM I don't mind.

Apem · 21 Mar 2017 at 17:00

yeah think im going to go back to Logitech stuff myself

Bickaxe · 21 Mar 2017 at 18:27

Same happened to mine last month. Finally got round to replacing it with a Zowie EC1-A this week. Won't buy Razor stuff again.

Apparently its a cheap fix if you can be bothered.

Aberfala · 25 Mar 2017 at 16:36

I had a terrible support experience with Razer after buying direct, I'll never buy one of their products again.

Apem · 30 Mar 2017 at 16:39

well getting a replacment sent out to me as the rma found it faulty which is good but when this one goes dont think i will go razor again.

V F · 30 Mar 2017 at 17:14

Turtle Beach don't seem to be any better. Day 3 now waiting on any response due to suffering pops and clicks in the headphones.

Apem · 3 Apr 2017 at 09:21

had turtle beach once never again went to astro a40s 3 years ago still going strong