Reallocated Sector Count Fail!? How bad?

Bobmunkhouse · 12 Mar 2012 at 07:50

Hi all

I'm getting this error on my OS drive...and it seems a bit slow when booting...How bad is it?

Also windows detected an error a couple of months ago and told me to backup.....

CaptainCrash · 12 Mar 2012 at 09:05

Bobmunkhouse said:
How bad is it?

Let's see - unusually slow booting, failure of a critical SMART attribute, and Windows telling you to back up... what do you think?

Get it replaced under warranty ASAP, or if it's too old chuck it in the bin.

Bobmunkhouse · 12 Mar 2012 at 09:41

Hmmmm sad days....I belive I got it in April 09 so if it had 3 year warrenty I will be just ok if I can get data off in next week and post......

Bobmunkhouse · 12 Mar 2012 at 19:00

Well its not under warranty as it was OEM....maybe it wont die and live happily ever after...

blky · 12 Mar 2012 at 20:32

Bobmunkhouse said:
Well its not under warranty as it was OEM....maybe it wont die and live happily ever after...

i always though oem drives came with warranty? i bought an oem drive from ocuk and had to get it rma'd. it was exchanged through WD itself without any problems.

have you given it a try and checking the rma'ability of it through the manufacturers website?

Bobmunkhouse · 12 Mar 2012 at 20:42

blky said:
i always though oem drives came with warranty? i bought an oem drive from ocuk and had to get it rma'd. it was exchanged through WD itself without any problems.

have you given it a try and checking the rma'ability of it through the manufacturers website?

Yeah I went on there but it comes up that its unable to check and recheck my S/N....I then googled it and found people saying its because its OEM...

Semple · 12 Mar 2012 at 20:45

Had the same error on my server the other day. Replaced the disk straight away.

If you don't mind losing the data on the drive then carry on till it eventually dies.

Surveyor · 13 Mar 2012 at 00:53

Bobmunkhouse said:
Well its not under warranty as it was OEM....maybe it wont die and live happily ever after...

What has OEM got to do with it?

OcUK sell OEM HDD's with up to 5 years warranty.

A warranty is a warranty.

It'll have whatever warranty it was advertised as having when you bought it.

CaptainCrash · 13 Mar 2012 at 01:30

There are different definitions of "OEM" in respect of hard drives - the standalone drives sold by component retailers are usually covered by a manufacturer's warranty, but if the drive was sold as part of a prebuilt system, it normally won't be, and you'd have to refer to the PC supplier in the event of a drive failure.

I'd imagine that's the case here, and you'd have to look up the warranty terms for the system as a whole, and chase up the supplier if you have a valid claim.

Bobmunkhouse · 13 Mar 2012 at 07:22

Surveyor said:
What has OEM got to do with it?

OcUK sell OEM HDD's with up to 5 years warranty.

A warranty is a warranty.

It'll have whatever warranty it was advertised as having when you bought it.

I can't remember what warranty it said it had, I bought in April 09 from OcUk and my email receipt just says OEM.....it was not bought with a system....

Seagate warranty check can not find s/n.....

Surveyor · 13 Mar 2012 at 08:25

Bobmunkhouse said:
I can't remember what warranty it said it had, I bought in April 09 from OcUk and my email receipt just says OEM.....it was not bought with a system....

Seagate warranty check can not find s/n.....

Log in to your OcUK account.

Find the order in your order history.

Click on the HDD in the order and it should hopefully take you to the product page stating the warranty.

Bobmunkhouse · 13 Mar 2012 at 09:50

Surveyor said:
Log in to your OcUK account.

Find the order in your order history.

Click on the HDD in the order and it should hopefully take you to the product page stating the warranty.

It just says product unavailable....have to find UK number for Seagate...