Really slow internet [lines stats]

Embed

Embed

Embed

Associate
Joined
7 Nov 2008
Posts
1,410
Location
Edinburgh, Scotland
Hey guys,

Can you look over the DSL connection stats that I'm getting from my BT home hub.

Its just disconnected me and reconnected me to a 224kbs down connection... yaaay
I'm in the country-side but usually get 900kbs down.
These are the stats, is the attenuation to high or...


Code: 
DSL Connection	

Link Information
			
Uptime:	0 days, 0:09:35
Modulation:	G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]:	448 / 224
Data Transferred (Sent/Received) [KB/MB]:	259.00 / 0.98
Output Power (Up/Down) [dBm]:	12.0 / 12.0
Line Attenuation (Up/Down) [dB]:	31.5 / 63.5
SN Margin (Up/Down) [dB]:	7.0 / 10.0
Vendor ID (Local/Remote):	TMMB / TSTC
Loss of Framing (Local/Remote):	0 / 0
Loss of Signal (Local/Remote):	1 / 0
Loss of Power (Local/Remote):	0 / 0
Loss of Link (Remote):	0
Error Seconds (Local/Remote):	1 / 0
FEC Errors (Up/Down):	0 / 55,085
CRC Errors (Up/Down):	0 / 0
HEC Errors (Up/Down):	0 / 0
Line Profile:	Interleaved

Thanks for any insight you can provide!
Em
 
Big attenuation.

You should do a quiet line test.

Also you could remove the ring wire if you haven't done so already.

You with Be*?

a lot of FEC errors for 9mins uptime IMO?
 
Last edited:
With BT, how do i do a quiet line test?

Ring wire is removed if I remember correctly, will check in a bit.
Not really sure what FEC errors are lol
Thanks a lot :)
 
FEC are corrected errors, not necessarily bad but you have had a lot within 9mins up-time.

Quiet Line Test

Unplug any extention phones, extention cables, answer machines or fax (anything except the phone you will use to do the test!).

Plug a normal touch tone phone directly into the BT master socket.

Dial 17070, press option 2 (quiet line test)

You should hear 'Quiet Line Test' and then silence, there should be no pops, clicks, whistles, buzzing etc. If there is noise on the line, make sure it's not your phones connection to the socket (wiggle it about a bit) and that you are using the master socket. If you are sure its the line making the noise then dial BT and report the fault, they should be able to sort it out. Remember that 'mis-reporting' a fault (e.g. if it turns out to be your phone, extention cord etc.) may be charged a call-out fee by BT.
 
Something very wrong

Very low sync for that attenuation
Too many FEC errors - indicative of poor line (internal or external)
 
Reviving an old thread wooo!
........

Having a lot of issues with my line again, can some lovely person(s) decipher my line stats/errors?

Code: 
DSL Connection	

Link Information
			
Uptime:	1 day, 11:49:26
Modulation:	G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]:	448 / 832
Data Transferred (Sent/Received) [MB/GB]:	399.84 / 2.64
Output Power (Up/Down) [dBm]:	12.0 / 15.0
Line Attenuation (Up/Down) [dB]:	31.5 / 63.5
SN Margin (Up/Down) [dB]:	6.0 / 10.5
Vendor ID (Local/Remote):	TMMB / TSTC
Loss of Framing (Local/Remote):	0 / 0
Loss of Signal (Local/Remote):	0 / 0
Loss of Power (Local/Remote):	0 / 0
Loss of Link (Remote):	0
Error Seconds (Local/Remote):	2 / 0
FEC Errors (Up/Down):	0 / 326,088
CRC Errors (Up/Down):	0 / 924
HEC Errors (Up/Down):	0 / 553
Line Profile:	Interleaved

Thanks!
 
You must log in or register to reply here.
Back
Top Bottom