Soldato
First of all here are the stats:
Connection Speed 2270 kbps 1056 kbps
Line Attenuation 40.0 db 2 7.5 db
Noise Margin 6.90 db 7.0 db
Router is a netgear DG834Gv5
Now that connection speed of 2270 is generally an evening speed, during the day time it can connect up to 3056 or so, but generally just over 3000 is a maximum of the past 3 months. 3 years ago you could get 3-4mb constantly here, this is just standard BT broadband by the way.
I have no wired phone to do a line noise test but i have tried the test socket and connection speed goes up by about 200kbps using the test socket over the norm.
The problems this causes: Online gaming, my primary hobby, becomes useless during peak times as even though my ping will be fine (40-50ms or there abouts) all games will lag and jerk about, almost as if there is really bad packet loss, and on occasion drop out completely. General browsing also slows down or fails to load the page occasionally.
First question then: Would a better router cope with the unreliable connection better or would i just be wasting my money?
Second question: I don't want to ring BT and go through the 20 questions of someone reading off a sheet, is there any way to avoid this and just get to someone who knows what they're talking about? Any tricks you lot have learnt for things to say and so on?
Third question: in combination to the above, does anyone have any idea what the root cause of this could be? I'm thinking the areas just over subscribed but am i having a laugh by expecting BT to fix that?
Connection Speed 2270 kbps 1056 kbps
Line Attenuation 40.0 db 2 7.5 db
Noise Margin 6.90 db 7.0 db
Router is a netgear DG834Gv5
Now that connection speed of 2270 is generally an evening speed, during the day time it can connect up to 3056 or so, but generally just over 3000 is a maximum of the past 3 months. 3 years ago you could get 3-4mb constantly here, this is just standard BT broadband by the way.
I have no wired phone to do a line noise test but i have tried the test socket and connection speed goes up by about 200kbps using the test socket over the norm.
The problems this causes: Online gaming, my primary hobby, becomes useless during peak times as even though my ping will be fine (40-50ms or there abouts) all games will lag and jerk about, almost as if there is really bad packet loss, and on occasion drop out completely. General browsing also slows down or fails to load the page occasionally.
First question then: Would a better router cope with the unreliable connection better or would i just be wasting my money?
Second question: I don't want to ring BT and go through the 20 questions of someone reading off a sheet, is there any way to avoid this and just get to someone who knows what they're talking about? Any tricks you lot have learnt for things to say and so on?
Third question: in combination to the above, does anyone have any idea what the root cause of this could be? I'm thinking the areas just over subscribed but am i having a laugh by expecting BT to fix that?