...Because?
Recommend me a broadband provider for a new flat!
- Thread starter Buffman
- Start date
...Because?
you want to come on here and **** off BE and not say why
most people recommend them very highly
you want to come on here and **** off BE and not say why
most people recommend them very highly
I'm more than qualified to **** them off, after been with them for 4 years, but again I didn't realise i had to justify my original comment. What I'm saying is not everyone thinks they are the be all and end all. Trust me once you get to know their customer support like i did you too would see them in a different light. That's all I'm gonna say on the matter.
Infinity was an 18 month contract last time I checked?!?!
Not according to bt online help I was talking to today.... (They better not have been lying to me!)
I think they were telling you porky pies but hey that's BT for you.
Soldato
- Joined
- 21 Sep 2009
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- 5,267
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- London
Be*
Been with them over 4 years, totally unlimited downloads and no packet shaping/peak time throttling or any rubbish like that + They're soon to roll out a fibre service.
Been with them over 4 years, totally unlimited downloads and no packet shaping/peak time throttling or any rubbish like that + They're soon to roll out a fibre service.
Most ISPs have crap customer support. Not exactly a huge surprise is it?
If you need to be using ISP customer support for anything other than "my line doesn't work, fix it." or "you've billed me wrong, fix it." then TBH the issue isn't with them.
90% of the weighting when rating/recommending an ISP should be derived from the actual service quality. Not their customer support for inane things like "where do I plug in this cable?" and "sir, you need to unscrew your NTE5 faceplate to reveal the test socket" and "my WiFi router you gave me keeps dropping the WiFi signal".
If you need to be using ISP customer support for anything other than "my line doesn't work, fix it." or "you've billed me wrong, fix it." then TBH the issue isn't with them.
90% of the weighting when rating/recommending an ISP should be derived from the actual service quality. Not their customer support for inane things like "where do I plug in this cable?" and "sir, you need to unscrew your NTE5 faceplate to reveal the test socket" and "my WiFi router you gave me keeps dropping the WiFi signal".
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Soldato
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- 9 Jan 2007
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- Returning video tapes
Indeed. I did the 'moving in to a flat' thing this month. Cable broadband is (mostly) crazy fast. Windows update? Steam? Easy
Watching the megabytes download in a blink of the eye is quite something. I get 30Mb down and 2.5 up, which is quick enough for me. Though Virgin's wireless router is a joke, so I had to go powerline instead.Only slight problem is the 18 month contracts, which are so annoying for the renters amongst us.
