Recovering exchange from a tape backup?

Prophet

Prophet

Prophet

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A client has an exchange backup from a dead server they wish to restore.

It's an NTBackup job on a DAT72 tape.

I tried to recreate the old server but the restore didn't work so I've been asked to find a company who can retrieve the data.

Any ideas on a place that can do this?
 
maybe expand more,

you mean the tapes were not readable?

have you tried reading them in the same drive, or a different drive?
 
Looks like the tape is fine but I can't get the store data off it.

The store didn't mount on the 'clone' server I built.
 
if you can restore the stores, then the problem is with exchange not mounting them not the stores themselves (this is of course assuming the backup was successful)

whats the errors that exchange is throwing up? any thing it's bleeting about when trying to mount the stores?
 
1) if you got the files from tape but cannot get exchange to work, in my experience its a totally fixable situation...

2) if you cannot read the tape, you should try in the original drive, and a different drive (obviously run a cleaning tape thru the original drive jsut on the off chance)
 
Orange Peel said:
Looks like the tape is fine but I can't get the store data off it.

The store didn't mount on the 'clone' server I built.
Click to expand...

sounds like a fixable situation, maybe post more details...

maybe post more details... what version of windows, exchange where do you get the error, whats the error...

you restored the store and then it would not start? what were teh errors...

sounds like at worst you need an exchange expert NOT a data recovery company...
 
edscdk said:
sounds like a fixable situation, maybe post more details...

maybe post more details... what version of windows, exchange where do you get the error, whats the error...

you restored the store and then it would not start? what were teh errors...

sounds like at worst you need an exchange expert NOT a data recovery company...
Click to expand...

I attempted this a few weeks ago so can't remember the exact errors. However this is what I did and what resulted.

Created a new SBS 2003 server using a spare PC.

Mirrored the computer name and domain name from the existing server.

Restored the exchange store to the server.

This left me with the store on the server but it wouldn't mount. Can't remeber the exact error message but it pointed to either the store being corrupt or possible how I'd configured the server. I assumed it was corrupted as I've restored exchange this way before.

Besides the hardware being different, which I'm told shouldn't be a problem the only difference was the service pack of SBS 2003.
 
a long shot, but do oyu have a flat file backup of the store? a few times I have had issues getting the agent type backups to restore and used the file backup to get it back up again...
 
edscdk said:
a long shot, but do oyu have a flat file backup of the store? a few times I have had issues getting the agent type backups to restore and used the file backup to get it back up again...
Click to expand...

No I've not got a flat file backup :(


edscdk said:
hardware does not matter...

the service back could be your issue...
Click to expand...

I'll rebuild another server and patch it up the same. Won't get time until next week though but will update when I have more info.
 
I have used Ontrack powercontrol tools in the past for extracting data direct from the raw database files. Very expensive though iirc.

Last time i did an Exchange 2003 restore (a long time ago) i recall it being VERY picky. Server name, SP Version, Organization name, Storage group name, etc has to be identical.
 
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