Redirect from mysite.com to www.mysite.com

Morlan

Morlan

Morlan

Soldato
Joined
18 Oct 2002
Posts
3,245
Location
melbourne
Hi folks,

I'm trying to set up a redirect from mysite.com to www.mysite.com

It's important that the prefix www. is always in the address bar otherwise it causes problems with our eCommerce software.

The problem is that I can't seem to get it working. This is the redirect option in the hsphere control panel.

redirectaq8.jpg


If I enter www.mysite.com/ as the redirect address, the redirect goes into a loop and crashes the site.

If the user types mysite.com/page.html, it should redirect to www.mysite.com/page.html. I assume it is actually possible to set up a redirect like this?
 
I believe it is something to do with HTTP being switched off. You need it on because the www. prefix is manually typed in.

My school's website can only be accessed by having the www. there, i can't just type schoolsite.sch.uk I am forced to use the www. prefix.

Look for an option about HTTP, unless anyone else has any ideas.
 
well of course it will get stuck in a loop. the clue is the "direct from" which contains "www" - that's also why it doesn't work when you don't use "www".... :)

as for the solution, i have no idea, sorry.... :o
 
You must log in or register to reply here.
Back
Top Bottom