Hi guys... I have the Dell 2005fpw which I got from OC..
It has severe backlight issues with it and am in the process of sorting an exchange... I initially tried to sort it about two weeks ago but the communication fell through with Dell so I rang them again today and I just need to let them know my serial number to complete the sorting of the exchange.
The one thing he told me was that in order to have the next day exchange I will end up receiving a refurbished 2005fpw... but if I wait 7-10 days I will get a brand new one... the rule of getting a brand new replacement in 7-10 days only applies 30 days after purchase but he said that cos I reported the problem two weeks ago it already falls into that category..
my question is do I go for the refurbished or the brand new? I dunno if I am patient to wait 7-10 days when I could end up with a bad monitor, or I could get next day and maybe get a good one or maybe a bad one... I am not sure what the 'refurbished' actually means... does it mean its returns that have dead pixels and backlight problems that they just give a clean and send straight back out?
I have got Friday off work and it would be handy to get the next day exchange... but am concerned about the whole refurbished monitor thing.. can anyone offer any personal experiences with refurbished stuff?
cheers
It has severe backlight issues with it and am in the process of sorting an exchange... I initially tried to sort it about two weeks ago but the communication fell through with Dell so I rang them again today and I just need to let them know my serial number to complete the sorting of the exchange.
The one thing he told me was that in order to have the next day exchange I will end up receiving a refurbished 2005fpw... but if I wait 7-10 days I will get a brand new one... the rule of getting a brand new replacement in 7-10 days only applies 30 days after purchase but he said that cos I reported the problem two weeks ago it already falls into that category..
my question is do I go for the refurbished or the brand new? I dunno if I am patient to wait 7-10 days when I could end up with a bad monitor, or I could get next day and maybe get a good one or maybe a bad one... I am not sure what the 'refurbished' actually means... does it mean its returns that have dead pixels and backlight problems that they just give a clean and send straight back out?
I have got Friday off work and it would be handy to get the next day exchange... but am concerned about the whole refurbished monitor thing.. can anyone offer any personal experiences with refurbished stuff?
cheers
