Rejecting Windows 7 Licence for refund.

its amazing why anyone would question someone wanting to return a bit of softwre they dont need to save £50...

even if it took 20 emails... its not like you are being charged for every email sent...

Hope you get your money back... Its a shame MS can stop the big OEM's sellign machines without an OS anyway... the number of Corperate machines I have installed with a home COA attached that jsut get blatted with xp pro...

It must be bad for dell for each person who they have to refund I bet the COA's only cost them £15 each, so they probably loose all their profit when they refund £50
 
Yeh, keep at it. It specifically states it in the EULA that if you do not agreet to the terms then you contact your computers manufacturer and ask for a refund so they shouldn't be able to do anything to stop you getting your money back!
 
"By using the software, you accept these terms. If you do not accept them, do not use the software. Instead, return it to the retailer for a refund or credit. If you cannot obtain a refund there, contact Microsoft or the Microsoft affiliate serving your country for information about Microsoft's refund policies."
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Says it all really - just keep quoting that to them until they shrivel up and give!
 
cavemanoc said:
Says it all really - just keep quoting that to them until they shrivel up and give!
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The quote you provided appears to be from the EULA provided with copies of Windows that you get off-the-shelf. This is the one provided for pre-installed versions of Windows that you get on computers from manufacturers like Acer, Dell, HP etc.:

By using the software, you accept these terms. If you do not accept them, do not use the software. Instead, contact the manufacturer or installer to determine its return policy. You must comply with that policy, which might limit your rights or require you to return the entire system on which the software is installed.
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So in this case, Dell are the ones who determine whether or not it can be refunded, not Microsoft. Which sucks, to be honest. I know that the licences for previous versions of Windows, at some point, stated that you could return it and this applied to pre-installed copies, too. Guess they got sick of people doing it :/
 
Maybe, cos he wants that specific "car" but not that specific "engine" and you can't get that "car" without that "engine" so he had to buy the "car" and "engine" together and then reject the "engine" to buy his own "engine"!

*PHEW!*
 
King Arthur said:
This probably a better analogy..

He is buying the car and putting his own engine in so the question is why buy a car with a engine in it you don't want ;)

Phil
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Because he doesn't have the option of buying that particular car without the engine.

If the big oems sold the same laptops with the "no OS" option, then I'm sure OP would have gone with that. :rolleyes:
 
MagicBoy said:
He's not wanting to return the CPU so your engine analogy is rubbish. Windows 7 is the interface - it's more like changing the tyres or the steering wheel.
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No, no, no! The "engine" is the PSU, since that's where the power comes from!

Changing the OS is like changing the steering wheel or the pedals. Or even the dials. :D

Joking aside, it would be nice if manufacturers gave you a choice of no OS.
 
SiriusB said:
No, no, no! The "engine" is the PSU, since that's where the power comes from!

Changing the OS is like changing the steering wheel or the pedals. Or even the dials. :D

Joking aside, it would be nice if manufacturers gave you a choice of no OS.
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PSU = Fuel Pump :p

Dell are in bed with Microsoft, therefore choice of OS is very unlikely. Back when Dell flirted with offering Red Hat you had to have a PHd in using web searching to find the very limited range of products.
 
theheyes said:
If you're talking about a volume license upgrade then Home isn't a qualifying OS for businesses. I'd look into that...
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Presume what he's referring to is that all machines come with a license attached from dell/lenovo/etc, however most big corps just have a volume license, so the machines are essentially licensed twice.
 
You're actually quite lucky it's Dell - they will do almost anything to prevent you from returning your machine. (A fact I used to get an extra £100 off my laptop when it was delivered!) - State your case, if they play hardball, agree to return the whole machine... watch them scrabble ;)
 
Keep fighting if you really want.
Eventually you will be offered a refund in the region of £20 - which is all Dell actually pay for a license of Windows.

Dell like every other OEM sell their machines with Windows because it is still the most popular and useable workstation OS.
Yer you Linux boys can go on and on - but Linux still hasn't made any significant dent in the Windows workstation market.

If you buy a Dell server you choose between MS, Linux of no OS - but that's because at server level it does matter on OS.
Some OSs do things better than others on a server.
 
Burned_Alive said:
Presume what he's referring to is that all machines come with a license attached from dell/lenovo/etc, however most big corps just have a volume license, so the machines are essentially licensed twice.
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He is saying that for the Upgrade license each PC to be upgraded needs to have a qualifying OS installed if the license is to be considered legal.

I don't have any details for upgrading to an XP volume license, but in the case of Windows 7 you basically need a Pro or above version of any Windows OS on a PC in order to legally upgrade that PC [unless you have an Educational Volume License].
 
SiriusB said:
He is saying that for the Upgrade license each PC to be upgraded needs to have a qualifying OS installed if the license is to be considered legal.

I don't have any details for upgrading to an XP volume license, but in the case of Windows 7 you basically need a Pro or above version of any Windows OS on a PC in order to legally upgrade that PC [unless you have an Educational Volume License].
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Exactly.

If memory serves I think XP qualified off Windows 95 or above. Spec has moved for Windows 7, but then again anything that shipped with a 95 license is very unlikely to meet the minimum hardware requirements for 7.
 
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