Remote Access without installation?

InsomniaCalls · 25 Mar 2007 at 20:59

My uncle is hasseling me to reinstall his AV software and as I can't be bothered to treck to his house I said I'd do it remotely.
Normally I use LogMeIn for my remote access but as I've not been to his house
the software isn't installed on his PC and he's not got the know-how to do pretty much anything.

For work we use go to assist which allows a user to visit a URL and enter a code which downloads the necessary software and connects me up.

Is there any free equivilent you can think of?

Cheers

Si

ns400r · 25 Mar 2007 at 22:07

If he is using Windows XP then Remote Assistance is installed by default. He can (after ensuring it is enabled and allowed in any firewalls) request assistance from you via email or MSN.

InsomniaCalls · 25 Mar 2007 at 22:38

Is it enabled and allowed through the xp firewall by default?

He has Norton on at the moment and the subscription is about to run out (he's now panicking so I need to install something else for him).

Would the NIS firewall block remote assistance by default?
I have no idea how to navigate NIS as I long ago stopped using it
so the thought of advising someone who has no pc know-how over the phone is daunting.

Uhtred · 26 Mar 2007 at 09:06

NIS will block it, if you can talk him through turning it off then fine. If he has pro, if he can turn off norton, if he can turn on remote desktop, if his account has a password, if he's not behind a router with NAT then it will work...a lot of ifs!

Norton turns off windows firewall.

Skeeter · 26 Mar 2007 at 10:15

theres logmein rescue which doesnt require any preinstalled software, but im not sure if its free (i use log me in free for my family and there habit of breaking stuff!). please tell me your not going to purchase any antivirus software and are gaing to install a more reliable free version?

LostCorpse · 26 Mar 2007 at 14:13

perhaps oneclickvnc might be helpfull :
http://www.vncscan.com/vs/oneclickVNC.htm

set it up then send it over, all he'll need to do is to permit access and double click on the file.

Though TBH i'd be installing the firewall and antivirues wise not connected to the net.

InsomniaCalls · 26 Mar 2007 at 15:55

Meh. I was going to install Comodo.
All I need to do is set the installation away and let it go then I can disconnect.
I've not had any antivirus software in years and I've not had owt.
I doubt he'll be knackered in the ten minutes it'll take to install!

LostCorpse · 26 Mar 2007 at 21:32

InsomniaCalls said:
I doubt he'll be knackered in the ten minutes it'll take to install!

i understand there are a lot of scripts an bots out here, i wounld have been to concerned if they were behind a router. But thats my personal prefference only.

The_KiD · 27 Mar 2007 at 08:45

As a previous poster said, sign up for a free trial of Logmein Rescue, allyou do is emailhim a link, he clicks it and accepts the request to control his session and bingo your off!