With all the tools now a days, they shouldn't be using RDP..
We don't tend to use it at work unless there's no one logged into the machine.
TeamViewer, remote assistant, goto assist.. Are just a few off the top of my head, for them to suggest RDP; I would have to question their tech level.
RDP has far, far better performance than things like Teamviewer as you are making a direct connection to the machine, and is very commonly used in enterprises, it has other major advantages such as being integrated with AD and is considerably more secure, for one thing it is not susceptible to password breaches as recently happened to Teamviewer. I would always choose RDP where possible for remoting into a system. And would only choose assistance programs whereby I need to actually show a user how to do something as opposed to doing it myself.
RDP allows for a very fine grained control over access to directories and install permissions etc but to solve a technical problem like this admin privileges will be desired so it's not really possible to restrict access.
RDP has far, far better performance than things like Teamviewer as you are making a direct connection to the machine, and is very commonly used in enterprises, it has other major advantages such as being integrated with AD and is considerably more secure, for one thing it is not susceptible to password breaches as recently happened to Teamviewer. I would always choose RDP where possible for remoting into a system. And would only choose assistance programs whereby I need to actually show a user how to do something as opposed to doing it myself.
RDP allows for a very fine grained control over access to directories and install permissions etc but to solve a technical problem like this admin privileges will be desired so it's not really possible to restrict access.
So I downloaded a public test of a game, game says not installed correctly, tried all advice given & still no luck... A dev. want to RD my sys., I am prob. a bit too not trusting, can I limit places they can go on system?
Have you tried getting RDP to work over a broadband link, without first using a VPN or something? It's painful.
We have sccm, therefore we would tend to use remote control and be able to more likely see and replicate the issue in the user profile. I've used RDP/Terminal services since the days of Windows NT and not really needed it since Windows 7. On some domains, admin account are disabled from logging via GPO and even logging with a domain admin account, you will still have to right click and run as admin, to ensure that you doing it on purpose.
That would be a right pain for us, virtually everything we do on the web and db servers requires admin rights.
Have you tried getting RDP to work over a broadband link, without first using a VPN or something? It's painful.
Have you tried getting RDP to work over a broadband link, without first using a VPN or something? It's painful.
Just disconnect your p0rn drive.
I would have to question their tech level.