I seem to remember a few web based companies offering a service whereby your customer would install a small client onto their PC and for a monthly fee you could log onto a central web site and see all of your customers and if they were online.. if they were you could provide remote support if they needed it and update drivers etc.
If this makes sense, does anybody remember one of the companies offering this service.
I got a flyer once from a company.. I seem to remember it had "Hound" or "Dog" in their name.
Any help appreciated.
EDIT:
The site was http://www.hound-dog.co.uk/ - I was close
Also found http://www.syberfix.com
If this makes sense, does anybody remember one of the companies offering this service.
I got a flyer once from a company.. I seem to remember it had "Hound" or "Dog" in their name.
Any help appreciated.
EDIT:
The site was http://www.hound-dog.co.uk/ - I was close
Also found http://www.syberfix.com
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